Express Lube Advisor

Lithia & Driveway • Austin, TX

2d • Onsite

About The Position

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Requirements

• Communication skills – communicates effectively with others
• Time management – managing one’s own time and time of others
• Typing – ability to type efficiently in order to enter repair orders
• Basic computer & cost calculation skills
• High School graduate or equivalent
• 18 years or older required

Responsibilities

• Presents a friendly, professional greeting to customers
• Helps identify, confirm and offer resolution to customer concerns
• Serves as the communicator between customer and technician
• Ensures the customer’s needs are understood by the technician
• Ensures needed and recommended service/repairs are understood by the customer

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED