01473 - Express Lanes Coordinator

Virginia Department of TransportationSuffolk, VA
$89,381 - $145,244Onsite

About The Position

This role involves conducting complex analyses and providing support to assigned operational program areas. The coordinator will provide oversight and management to assist the District in managing Express Lanes, freeways, and managed lanes, or the contracts associated with their installation, operation, and maintenance. Key responsibilities include managing and communicating with other agencies, departments, local and regional officials, independent engineers, District management, and Central Office Divisions. The position is responsible for overall program management, including monitoring compliance with VDOT and FHWA Standards and Specifications, Baseline Asset Report Updates, Dispute Resolution, coordination for financial reporting and management of financial obligations, and public outreach related to customer service, planned lane closures, marketing, public relations, and emergencies.

Requirements

  • Ability to interpret engineering and design plans.
  • Business acumen with ability to negotiate and lead discussions to reach desired results.
  • Experience and knowledge of the maintenance and operations of highways.
  • Experience applying considerable knowledge of federal, state, local transportation laws, rules, regulations and policies.
  • Experience reflecting considerable knowledge of engineering principles, practices related to design of roadways and structures.
  • Knowledge of administrative strategies, operational, human resource, financial management principles, practices and techniques.
  • Skill in collaborating with multiple stakeholders to achieve results.
  • Skill in interpreting contracts, special provisions and specifications related to roadway design, construction, maintenance and operations.

Nice To Haves

  • A combination of training, experience, or education in Business Administration or related field desired.
  • Experience working with senior level transportation professionals and elected officials.
  • Extensive experience in leading project teams in resolving engineering, business and financial issues.
  • Extensive experience managing complex transportation facilities or projects and studies.
  • Professional Engineer license or Engineer-in-Training certificate.

Responsibilities

  • Administer major maintenance reserve in accordance with Project Financing Agreements.
  • Oversee Project Enhancement Account according to Comprehensive Agreement (CA).
  • Interact with Financial Planning (Central Office); monitor ETC services (timely customer service, distribution of transponders, toll collection issues, etc.).
  • Resolve annual maintenance budget issues, review and update TIFIA annual finance plan.
  • Develop and monitor VDOT Express Lanes operations budget.
  • Ensure safety and security of the traveling public and construction workforce during the Operations phase of the Tolling Project.
  • May oversee and manage contracts associated with installation, operations and maintenance of express and managed lanes.
  • Review and establish policies for documentation.
  • Review retention and destruction policies and modify as necessary for the long-range multi-year project lifespan.
  • Establish retrieval procedures for warranty and claim issues.
  • Monitor and update Joint Operations and Maintenance Protocol, the annual Life Cycle Maintenance Plan, Major Maintenance Reserve and Periodic Maintenance.
  • Interface with District Maintenance on snow and ice removal issues.
  • Ensure compliance with SAFTELU, Maintenance Management System Compliance; Operations and Maintenance report monitoring and inspections requirement compliance.
  • Apply program management philosophy to meet programmed scope and budgetary objectives for the Express Lanes Program.
  • Facilitate resolutions on differing perspectives between stakeholders and VDOT.
  • Ensure Comprehensive Agreement is engaged for maintenance, incident, dispute, warranty and other issues.
  • Track and enforce all project warranties.
  • Administer the Electronic Toll Service Agreement and monitor the tolling services for emergency suspension, compensation event claims, excessive HOV, applicable concessionaire operations budget, financial model reviews, FHWA Tolling Agreement and SAFETLU compliance.
  • Coordinate with other projects, agencies or departments to coordinate and engage independent engineers as needed.
  • Coordinate with Local and Regional officials, independent engineers, public entities, District management, operational staff and Central Office Divisions.
  • Develop a public education and awareness program to facilitate MOT during maintenance activities.
  • Communicate with direct impact area property owners.
  • Communicate with elected officials and other stakeholders based on the intensity of maintenance and operational activities.
  • Coordinate with local agencies, inform the public of anticipated traffic changes or delays.
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