Automotive Express Advisor

Westbury Jeep Chrysler Dodge Inc • Hempstead, NY

2h • Onsite

About The Position

Garden City Jeep, part of the VIP Automotive Group, is hiring an experienced Express Lane Service Advisor / Automotive Service Advisor / Service Writer to join our fast-paced, high-volume dealership. This is an opportunity for individuals searching for service advisor jobs near me, express service advisor jobs, automotive service writer jobs, or dealership service advisor roles in Long Island / Nassau County to grow their career and maximize their earnings.

Requirements

• 2+ years Service Advisor / Automotive Service experience
• Dealership experience required (1+ year)
• Experience in express lane / quick service environment preferred
• Strong communication, sales, and customer service skills
• Ability to multitask in a fast-paced environment
• Valid driver’s license

Nice To Haves

• Experience in express lane / quick service environment

Responsibilities

• Schedule service appointments and manage express lane workflow
• Greet customers and deliver exceptional customer service (CSI-driven)
• Write and manage repair orders (ROs) accurately
• Perform quick write-ups for maintenance services (oil, brakes, tires, etc.)
• Recommend maintenance and upsell additional services
• Provide estimates for labor and parts
• Communicate service updates, timelines, and approvals
• Coordinate with technicians and dispatch for efficiency
• Ensure repair orders are completed and closed properly
• Maintain high customer satisfaction and retention

Benefits

• Medical & Dental Insurance
• 401(k) with company match
• Paid Time Off (PTO, vacation, sick time)
• Supplemental benefits (STD, LTD, Life Insurance)
• Employee discounts (vehicles, parts & service)
• Employee recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed