EXPRESS CAR WASH MANAGER

Town Pump, Inc.•Billings, MT

2d•Onsite

About The Position

Town Pump is seeking motivated and outgoing individuals to join their Express Wash team. As a growing company, Town Pump offers increasing opportunities for career growth. This position will oversee and manage the overall operations of the business, ensuring profitability, quality, and a well-maintained operation. Key responsibilities include scheduling, training, sales, maintenance, and customer service.

Requirements

High school diploma or general education degree (GED).
Work experience in management of a team, and facility.
Experience in repair and preventive maintenance and troubleshooting; or equivalent combination of education and experience.
Must have ability to work with customers and co-workers.
Must be able to work in multitasking and noisy environment.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Require ability to read, write, understand, and speak English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Require ability to perform basic math computations at the 12th grade level.
Ability to access, send e-mail and work within Microsoft excel.
Ability to apply commonsense understanding to carry out detailed, but uninvolved written or oral instructions.
Current Montana Driver’s License with good driving record.
Ability to read and understand repair literature and manuals, safety manuals, electrical schematics and pneumatic drawings.
Ability to wear proper work attire and maintain personal hygiene to meet all health standards.
Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and car wash operations.
Ability to lift 30 lb. regularly and 50 lb. occasionally.

Nice To Haves

Strong organizational skills
General knowledge of Microsoft Office Software

Responsibilities

Protect the interest of the company and profitability growth of the business.
Ensure that all Company policies are maintained and up to date.
Spend time in the wash every day.
Attend weekly meetings with Operations through Microsoft Teams to review issues such as scheduled events, service changes, maintenance issues, staff issues, promotions and similar.
Provide specialized leadership, training, and support to every car wash team member.
Ensure that all personnel-related paperwork is kept locked and compliant to company expectations.
Work with operations regarding hiring - teaching them how to professionally interview and hire the best people.
Ensure that the work schedule is properly made and appropriate for projected sales.
Keep team on task with clear, written measurable goals.
Properly handle disciplinary actions according to company policy.
Work with operations to identify and develop Team Members for future consideration as Leaders.
Ensure a safe, secure, clean, and well-maintained business operation.
Investigate and handle all Member/Guest-related complaints, issues, and insure top-notch Member/Guest Service in all operations-through all team members.
Perform all POS and computer related systems tasks.
Any additional tasks that pertain to benefiting the company and taking care of the Member/Guests.
Work with Operations on daily, weekly, and monthly maintenance on car wash, drier, vacuums, water softeners, filters & screens, and other related equipment.
Daily cleaning of bay windows, floor, walls, grounds, and vacuum islands.
Empty vacuums and clean filters as dictated by use.
Assist with Car wash equipment repair.
Use fire extinguishers and other safety equipment.
Order replacement parts and supplies.
Handle incidents and consult with Car Wash Operations on approved claims.
Solicit car wash fleet accounts.
Maintain all site lighting.
Change heat and air conditioning filters.
Oversee your team if Assistants and Attendants.
Create weekly schedules.
Payroll approvals.
Maintain a safe wash environment.
Ensure all safety procedures are being followed.
Any other job duties as assigned by supervisors.