Express Adjuster

Kemper • Doral, FL

7d • Onsite

About The Position

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

As our Express Adjuster you will investigate and resolve first and third party auto physical damage claims in a fast paced in-office setting by attempting immediate contact to confirm/review coverage. This is an entry level position where you will work under direct supervision.

Requirements

• A high school diploma or equivalent is required.
• Proficiency in basic computer skills to include Microsoft Office Suite products and web-based applications.
• Must obtain and maintain state required licensing, where applicable.
• Initiative, sound judgement, and discretion.
• Time management skills ensuring deadlines are met for claim resolution.
• Analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills to assist customers with inquiries.

Responsibilities

• Responsible for the intake, investigation, valuation, establishment of exposure and settlement of assigned claims within a stipulated monetary authority.
• Ensures that all assigned claims are concluded promptly, equitably, and economically within the provisions of the policy contract and in accordance with the damages presented.
• Take statements from insureds, claimants, and witnesses to investigate losses.
• Timely and accurately reserving exposures.
• Delivers the Best in Class Customer Service experience to all internal, external, current, and prospective Kemper customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED