Claims Adjuster
About The Position
Sompo has a unique opportunity for a Claims Adjuster on our Property Casualty Claims team. Our Claims team delivers accurate, timely, and professional claims handling in accordance with policy terms and conditions. The team works closely with brokers, clients, underwriters, and internal stakeholders to resolve coverage matters, manage reserves, pursue recoveries, and provide a consistently high standard of service. In this role, you will manage a claims caseload, investigate and resolve claims efficiently, and maintain accurate documentation and system records. You will also provide claims information and insight to underwriting and management while supporting regulatory compliance, cost control, and continuous improvement across the portfolio.
Requirements
- Five to ten years of property casualty claims experience, experience with environmental or railroad claims is preferred.
- Strong knowledge of the general insurance industry, claims trends, applicable regulatory requirements, and class-specific claims practices.
- Required adjuster licenses for New York and Florida; additional state licenses are expected, and a Texas license is preferred.
- Strong investigative, negotiation, influencing, communication, and stakeholder-management skills, with sound commercial judgment and attention to detail.
- Ability to work independently, manage competing priorities and deadlines, collaborate effectively, and produce accurate management information and detailed reports.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to navigate and interpret complex technical data and claims systems.
Nice To Haves
- experience with environmental or railroad claims is preferred
- additional state licenses are expected
- a Texas license is preferred
Responsibilities
- Investigate, evaluate, negotiate, and resolve claims in accordance with policy terms, company standards, and regulatory requirements.
- Analyze coverage issues, establish appropriate reserves, and manage disputed or material claims through resolution.
- Review claim estimates, billings, and related documentation to support accurate claim handling and financial outcomes.
- Identify and pursue subrogation, contribution, and other recovery opportunities when appropriate.
- Maintain accurate claim documentation and claims system records while providing timely claims information and responsive service to brokers, clients, underwriters, and other business stakeholders.
Benefits
- Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia benefits for adults and children
- Vision benefits
- Health Care & Dependent Care Flexible Spending Accounts
- Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
- Company-paid Disability benefits with very competitive salary continuation payments
- 401(k) Retirement Savings Plan with competitive employer contributions
- Competitive paid-time-off programs, including company-paid holidays
- Competitive Parental Leave Benefits & Adoption Assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition Reimbursement & Professional Qualification benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
