Export Specialist

JAS•Norfolk, VA

1d•Onsite

About The Position

The role of the Export Specialist is to facilitate the movement of products/equipment/ materials out of the country, via ocean or air freight, in accordance with organizational policies and procedures, and to comply with relevant local, country and international laws and processes. In addition, this role provides customer service with regard to: bookings, rates, document production, accounting, agent interaction and problem solving.

Requirements

Minimum 3 years’ experience handling Exports (air and/or ocean) or combination of education and expertise required
Excellent organizational skills
Excellent Communication skills
Flexibility
Strong computer skills including Microsoft Office suite a plus
Detail oriented, able to multitask and meet deadlines
Able to work in a team and independently
Knowledge of US customs laws, practices and procedures
High School Diploma or GED required
Experience handling the full life cycle of exports (air and/or ocean) or combination of education and expertise required
Fluency in English required
Additional languages preferred
Experience in freight forwarding industry preferred

Responsibilities

Prepare and coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all export activities
Coordinate cargo pick up/transfer and monitor status
Communicate with export related authorities, customers and suppliers, in all relevant territories and countries, to ensure efficient, positive and lawful relations, support and activities
Obtain spot rates when necessary
Communicate/correspond with overseas agents and clients in a timely manner, to include: pre-alerts, rate requests, shipment status, etc.
Track shipments and update customers/agents of status
Create and maintain customer files
Create customer invoice and approve payables
Audit files to ensure accuracy and completion
Ensure accurate data entry and document upload into the system
Assist other departments/divisions as needed, or when requested by department or branch manager
Other duties as assigned