Export Operations Manager – International Air & Ocean Freight

Priority Worldwide Services•Compton, CA

3d•Onsite

About The Position

Priority Worldwide is an international freight forwarder specializing in complex air and ocean export operations, including time-critical, regulated, and government-related cargo. We operate across air, ocean, and intermodal transportation with a strong focus on compliance, operational excellence, and service reliability. We are seeking an experienced Export Operations Manager to lead a high-performing export team handling international shipments across air, ocean, and intermodal environments. This is a hands-on leadership role in a fast-paced global logistics environment.

Requirements

7+ years of freight forwarding export operations experience required
Prior experience in a team lead or management role required
Strong knowledge of international air/ocean export processes
Hands-on experience with ITAR or regulated cargo
Experience in high-volume, fast-paced export environments
Strong customer service and problem-solving skills

Nice To Haves

CargoWise experience strongly preferred

Responsibilities

Lead and support export operations team performance and daily shipment execution
Manage end-to-end international export processes from booking through delivery
Act as escalation point for complex shipments and service issues
Ensure compliance with ITAR and other regulated cargo requirements
Coordinate air, ocean, and intermodal export movements
Support team development, training, and workflow optimization
Maintain strong communication with clients, vendors, and internal teams
Track operational KPIs and reporting