Export Documentation Specialist

MSC Mediterranean Shipping CompanyNew Orleans, LA
Onsite

About The Position

This role is for an Export Documentation Specialist at MSC USA in New Orleans. MSC is seeking candidates who are interested in a career in logistics, even without prior experience. The company offers a diverse environment and aims to connect the world through expertise, ingenuity, hard work, and dedication. The specialist will learn the process of moving shipments and gain industry knowledge with the world's largest shipping line. The office is located at 3445 N. Causeway Blvd, Suite 400, Metairie, LA 70002.

Requirements

  • Bachelor’s degree preferred or equivalent experience
  • English: advanced
  • Strong attention to details
  • Organized, efficient, and able to manage time effectively
  • Strong customer service mindset, focused, and responsive
  • Ability to work under tight deadlines
  • Great team player
  • Knowledge of MS Excel with the ability to learn new software

Nice To Haves

  • Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.

Responsibilities

  • Provides deadlines for the manifest to all internal departments daily to ensure completion of the manifest files.
  • Ensures that all vessel manifests are transmitted overseas and that MSC complies with all foreign customs’ regulations and deadlines when transmitting the manifests overseas.
  • Acts as the main contact for MSC USA with other agencies and MSC Geneva for all manifest files.
  • Assists colleagues with DTX or manifest questions regarding errors and transmission of files.
  • Works as a liaison between MSC Geneva, overseas MSC Agencies, Export Documentation, and other nationwide departments.
  • Provides accurate deadlines for manifests to be sent to Export documentation and TMS teams.
  • Transmits the manifests overseas to comply with overseas’ customs deadliness.
  • Troubleshoots errors in manifests and manifest corrections.
  • Updates all sail dates for vessels to ensure correct shipped on board date is listed on the contract of carriage.
  • Performs other duties as required.

Benefits

  • Health Insurance
  • Dental & Vision Insurance
  • Life Insurance: one-time annual salary up to $50,000
  • Long Term Disability Insurance
  • Paid Parental Leave
  • Business Travel Insurance
  • Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
  • Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
  • Short Term Disability Insurance
  • 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
  • Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
  • Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service