Export and Dangerous Goods Agent

I.K. Hofmann USALos Angeles, CA
Onsite

About The Position

Long-Term I.K. Hofmann USA seeks a detail-oriented Special Cargo & Dangerous Goods Import/Export Agent for our Los Angeles Cargo facility. This role ensures safe, compliant handling of high-value and regulated shipments, including lithium batteries, pharmaceuticals, and semiconductors.

Requirements

  • GED/High School desired
  • Must be eligible to work in the United States for any company without sponsorship.

Responsibilities

  • Double-check dangerous goods (esp. lithium batteries): verify labels/markings, review airway bills, complete paper/electronic records.
  • Confirm dangerous goods handling qualifications for transit shipments
  • Prioritize and process temperature-controlled pharmaceuticals, semiconductors, and other special cargo; coordinate build-up with tarpaulins; maintain photo documentation.
  • Collect and relay information on shipments refused by the Airlines.
  • Coordinate with warehouse agents: monitor cargo transfers, address missing shipments/irregularities, resolve electronic declaration issues.
  • Processes export and import inquiries as per client requirements and procedures such as processing of discrepancies at acceptance handling of import documentation (delivery, transfer and abandoned shipment)
  • Processes all Air Waybills and HAWBs and ensures accurate data capture as per client’s requirements and procedures
  • Handles Special Cargo
  • Performs Service Recovery activities (i.e. tracing, warehouse checks, offloads)
  • Works according to documented CHM and GOM procedures
  • Observes and applies the security requirements of the client and local authorities
  • Contacts customers, inform them of any/all irregularities
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