J1 Expo

Hard Rock Hotel & Casino OttawaAtlantic City, NJ
Onsite

About The Position

Hard Rock International (HRI) is a globally recognized company with a significant presence in over 70 countries, operating Rock Shops®, Live Performance Venues, and Cafes. HRI also has a joint venture, Hard Rock Digital, focusing on online and retail sportsbooks and internet gaming. The company boasts the world's largest collection of music memorabilia, with over 86,000 pieces displayed worldwide. Hard Rock Hotels has received high guest satisfaction ratings, and HRI has been recognized as a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal. The company has also been acknowledged as a top employer by Forbes and received high rankings in the Casino Gaming Executive Satisfaction Survey. The Expo's primary role is to ensure timely food preparation and delivery, coordinating communication between kitchen and service staff to maintain order accuracy, quality, and temperature. This involves managing orders, preparing menu items to specification, maintaining kitchen organization and cleanliness, and adhering to safety and sanitation standards.

Requirements

  • Performing duties which require bending & reaching
  • Lifting & transporting up to 100-pound containers, dish racks, and trashcans
  • Standing or moving, for up to 8+ hours
  • Ability to turn or twist body parts in a circular motion.
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Practicing all general safety & sanitation standards
  • Recycling products, where possible
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests and co-workers
  • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, and bending) for extended periods of time.
  • Ability to sit for extended periods of time.
  • Ability to make repeating movements of the arms, hands, and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
  • Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors
  • Can illustrate consultative skills and ability to work cross-functionally.
  • Exhibits excellent verbal and written communication skills
  • Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions.
  • Possesses the potential and aspiration to serve as a Hard Rock General Manager.

Responsibilities

  • Receive and order products.
  • Make prep recipes and menu products to spec.
  • Properly labeling, dating, covering and refrigerating prepped items for the line.
  • Perform opening, closing & side duties: set up, stock, and break down all kitchen equipment and prep, line, expo stations.
  • Maintain a clean and organized kitchen, line, expo, dish room and back dock.
  • Clean dishes and operate a dishwasher.
  • Practice safety and sanitation standards.
  • Have a sense of urgency.
  • Recycle products.
  • Read items printed on order tickets or automated Kitchen Display System.
  • Assemble orders: double checking product quality and specs.
  • Have vast product knowledge.
  • Knowledge in handling all re-cook, special prep, long ticket, large party/voucher group procedures.
  • Communicate professionally with co-workers and Front-of-the-House staff.
  • Act as a liaison between the Heart-of-the-House and Front-of-the-House staff.

Benefits

  • Comprehensive benefits package
  • Health and well-being support for team members and their families
  • Benefits may vary with employment status
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