Expo/Barista - The Kitchen in the Woodlands

Black Walnut Cafe • The Woodlands, TX

41d • $15 - $19 • Onsite

About The Position

The FOH Guest Service Partner is part of each store’s front-of-house team and focuses on guest relations, food, cleanliness, and organization. The position may work as a Cashier, Barista, Greeter, Expo, and/or Busser. The partner normally reports directly to the Operations Manager and ensures front-of-house operations meet expectations during their shift. They follow the company’s steps of service to care for every guest and maintain positive guest relations by being prepared to meet guest needs. The partner checks food presented to guests for accuracy and freshness. Responsibilities also include guest relations, cash control, inventory control, and working effectively with other team members.

Requirements

• Ability to lift and carry up to 50 lbs.
• Ability to be on your feet for 8–14 hours.
• Computer skills.
• Great people skills.
• Organizational skills.
• Effective time-management skills.
• Written and oral communication skills.
• Sense of urgency.
• Ability to deal with upset guests.
• Quick thinking.
• Ability to perform well under stress.
• Ability to motivate fellow partners.
• Ability and willingness to smile and make eye contact with all guests.
• Alcohol Server Certified.

Responsibilities

• Maintain cleanliness and organization of work areas.
• Accurately take guest orders and enter them into the POS system.
• Remain guest-focused at all times.
• Check products against company quality standards.
• Complete side work as required.
• Pre-bus tables when time allows.
• Maintain guest relations.
• Complete daily checklists.
• Ensure food sent from the kitchen meets expectations.
• Perform shrink and security control.
• Follow company recipes.
• Follow systems for quality control.
• Work well with other team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed