Expert SRE
About The Position
At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. We are seeking a Site Reliability Engineer to ensure the availability, performance, and reliability of our containerized business applications. You will bridge the gap between development and operations by troubleshooting complex application issues, automating routine support tasks, and managing deployments.
Requirements
- 5+ years in application support, production support, or systems engineering.
- Hands-on experience troubleshooting applications running in Docker and Kubernetes.
- Proficiency in Bash and Python to automate troubleshooting and support workflows.
- Ability to troubleshoot java based applications, keystore, heap settings, and tuning.
- Strong skills using log aggregation tools like Grafana/Loki.
- Confident navigating Linux environments, checking system logs, and analyzing network traffic. Ability to understand, diagnose, and fix system level issues.
- Ability to understand, improve, and manage DR environments and failovers
Nice To Haves
- Experience using tools like Jenkins, GitHub CI, or ArgoCD to deploy applications.
- Oracle DB queries (updates, inserts, selects, deletes)
- Experience supporting applications hosted on Azure, AWS, or GCP
- YAML, XML, AKS, Flux, Ansible, Azure CI/CD, Github, Kafka, ElasticSearch/OpenSearch, IBM MQ, DNS, Networking, Oracle DB, Redhat AMQ, Grafana and observability
- Understanding of NACHA and different payment rails including real time payments
Responsibilities
- Diagnose complex runtime errors, connectivity issues, and performance bottlenecks in containerized and non-containerized applications.
- Respond to production alerts, lead root-cause analysis (RCA), and implement permanent fixes.
- Understand and create change records. Follow the change management process for auditing purposes.
- Manage and validate application deployments across staging and production environments using automated pipelines that you support.
- Write scripts to automate routine health checks, log rotation, and recovery procedures. Innovate solutions to help the customer support and engineering teams.
- Configure application dashboards and alerts to catch anomalies before they impact users.
Benefits
- Unlimited vacation, subject to local regulations and business priorities.
- Hybrid working arrangements
- Paid time off for voting, bereavement, and sick leave.
- Confidential one‑to‑one support through our Employee Assistance Program
- Access to a network of Wellbeing Champions and Gather Groups
- Monthly events and initiatives designed to help you thrive—inside and outside of work.
- Medical, life and disability insurance
- Retirement plans
- Lifestyle, and other benefits.
- Paid time off for volunteering
- Donation‑matching opportunities to support causes that matter to you.
- Inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra
- Access online learning and accredited courses through our Skills & Career Navigator tool.
- Global recognition program, Finastra Celebrates
- Regular employee surveys that help shape our culture and ways of working.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
