Expert, IT Program Manager & Operations Lead

Schneider Electric • Nashville, TN

5h

About The Position

The IT Program Manager & Operations Lead will lead the North American Digital deployment onto the enterprise portfolio tool, overseeing portfolio governance, deployment execution, stakeholder alignment, and post–go‑live adoption. Working with limited supervision, this role blends portfolio/program management with Deployment SPOC responsibilities driving regional readiness, enforcing fit‑to‑standard processes, participating in workshops and demos, managing risks and issues, and delivering outcome‑based reporting for leadership.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent experience.
• 7+ years of project or program management experience, preferably supporting application certification, IT governance, or finance‑related processes.
• PMP/PMI certification or equivalent Agile project management credential.
• Proven experience leading and delivering large‑scale, cross-functional transformation programs.
• Exceptional written, verbal, and executive‑level storytelling skills with the ability to engage business, and IT stakeholders.
• Demonstrated ability to negotiate, influence, and work alongside diverse groups, and to operate effectively in ambiguous, complex situations with limited supervision.
• Strong analytical, organizational, and problem‑solving abilities.
• Decision‑making capabilities and a track record of delivering results.
• Candidates must be located in one of our main Hubs- Nashville (Priority), Carrolton, TX, Westmont, IL, Morrisville NC to be considered.
• Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of employment visas now or in the future.

Nice To Haves

• Finance acumen preferred.

Responsibilities

• Own the North American portfolio and resource management tool across design, preparation, implementation, hypercare, and transition‑to‑run, maintaining a single, unified view of milestones, risks, dependencies, and benefits realization.
• Ensure Fit‑to‑Standard adoption by participating in gap‑analysis workshops, documenting regional requirements, advocating for only non‑negotiable regional gaps, and aligning with other global standards.
• Run portfolio governance in accordance with global standards, steerco meetings, operational reviews, go/no‑go decisions, and weekly deployment or technical follow‑ups while surfacing trade‑offs and securing timely decisions.
• Coordinate cross‑functional teams including PMO, Finance, Resource Management, Architecture, the Global Deployment Team, and Business Deployment Leaders to deliver modules including time tracking, Jira synchronization and resource planning.
• Lead communication and change management, providing clear updates, reinforcing policies and procedures, and tracking post–go‑live training, adoption, compliance, and process adherence.
• Drive deployment wave execution, ensuring alignment and sign‑offs, demo attendance, sandbox access, data template completion and validation, training readiness, dry‑run/UAT execution, and hyper care preparation.
• Serve as the regional SME for tool capabilities by supporting testing, environment readiness, portfolio structures, Jira synchronization, and reporting setup.
• Serve as Operations Lead to support the Domain Leader in preparing executive presentations, consolidating analysis, and synthesizing information into a compelling story.
• Manage the Technical Debt Program in region, ensuring proactive identification, tracking, and realization of technical debt goals. Evaluate regional process for simplification to maintain data quality in source systems and establish accountability with domains and IT Owners. Leverage finance acumen to estimate tech debt forecast and savings and align with Finance Business Partners.

Benefits

• medical (with member reward points)
• dental
• vision
• basic life insurance
• Benefit Bucks (credits to apply towards your benefits)
• flexible work arrangements
• paid family leaves
• 401(k) + match
• well-being and recognition (including service anniversary) programs
• 12 holidays per year
• 15 days of paid time off per year (pro-rated in the first year of employment based on start date)
• opportunity to purchase company stock (eligibility depends on start date)
• military leave benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level