Expert AV/Network Technician

Chamberlux Automata • Pinole, CA

4d • Onsite

About The Position

Chamberlux Automata is seeking an Expert Technician specializing in AV/Network and Residential Automation to join their team. This role involves designing, building, and supporting high-end home environments for a discerning clientele in the SF Bay Area. The company values a hands-on, personable approach, combining innovative technology with best practices and professionalism. The ideal candidate will be a motivated individual with a strong affinity for electronics and technology, a career built on tradecraft and conscientiousness, and the ability to present themselves confidently to supervisors, homeowners, and designers. As this is a supervisory role, the technician's contributions will be critical to project success, with full team support and resources provided. Input on operational expectations and procedures is welcomed to enhance team efficiency.

Requirements

• Honed professional skills, including personal process QA and recordkeeping.
• Time management and prioritization capabilities.
• Unquestionable communication and coordination skills, both internal and client-facing.
• Proficiency with email, online calendars, and apps (Google Workspace, Asana, REVU, etc.).
• Ability to interpret, reference, and mark up professional drawing packages (REVU Bluebeam, AutoCAD, Visio, etc.).
• Deep understanding of systems architecture.
• Network administration, WiFi deployment, and maintenance.
• Control system administration and basic system admin skills for working with remote programmers (Crestron, Josh, Savant, RTI, or others).
• Audio and Video commissioning to industry standards and best practices.
• Home automation system setup (lighting, shades, sensors, controls, multiroom audio, surround sound, video projection).
• Familiarity with all typical AV device installations, including flat panel displays, projectors & screens, motorized mounts and housings, recessed and invisible speakers, panelized controls for lighting and shades, motorized shades, security cameras/NVR, and other low-voltage systems.
• Documented experience in all mandatory professional and technical skills.
• Conversational familiarity at a minimum with all desired skills.
• Industry certification from AVIXA, CEDIA, and/or 15 years industry experience with 5 years in a similar role.
• Clean driver's license.

Responsibilities

• First line of response to clients for service and support requests.
• Resolving support issues and documenting all adjustments to the systems.
• Completing the final stages of projects, including commissioning, programming, punch list items, creating quick start guides, and training homeowners.
• Scheduling service and support requests within larger project schedules.
• Maintaining accuracy of project and service documentation daily (Asana, Google Sheets).
• Understanding design intent and client expectations to achieve project goals in a timely manner.
• Daily communication with stakeholders and project teams to evaluate progress and plan accordingly.
• Preparing materials and tools for upcoming work.
• Implementing specified systems, including onsite work, cabling, installation, testing, and configuration.
• Guiding and mentoring junior team members on best practices.
• Attending and contributing significantly to regular production meetings.

Benefits

• Health Coverage Plan (Chamberlux Contribution)
• 401k/Roth
• Major Holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas/Winter Solstice, Your Birthday)
• Paid Vacation and Sick Leave
• Performance Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed