Expert Analyst Clinical Applications

Jefferson Health Plans • Cherry Hill, AR

23h • Onsite

About The Position

Drives strategic technical solution design to align with enterprise architecture and business objectives, while directing the creation of comprehensive work plans that support organizational priorities. It governs configuration and implementation standards across all environments, evaluates enterprise-wide processes to recommend optimizations, and leads resolution of complex operational issues. Responsibilities include establishing documentation standards, developing advanced test strategies with automation and performance benchmarks, and defining technology standards that influence enterprise policies. Assists in resource planning, cost and budgetary impact estimations for large-scale initiatives and monitors project execution to ensure compliance with timelines, quality metrics, and organizational goals. Provides oversight and management of the day-to-day tasks related to intake and assignment of tasks.

Requirements

• High School Diploma/GED
• 3 years Direct applications build, implementation and support experience and 7 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience.
• Medium to Large-scale implementation/upgrades
• Comprehensive test plans development
• Large Hospital/IDN Information Technology Experience and/or Healthcare Operations Experience
• Large Project Management Implementation/Upgrade Facilitation
• Integrated Applications Planning, Development and Implementation
• Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
• Team Leadership Coaching and Mentoring
• Triaging On-call/DR/BC
• Strong oral and written communication skills
• Project resource and budget management

Nice To Haves

• Bachelor’s Degree Computer Science or Healthcare
• Master’s Degree Computer Science or Healthcare
• 5 years Direct applications build on current software version or 10 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.
• PMP - Project Management Professional - Project Management Institute Upon Hire

Responsibilities

• Drives strategic technical solution design, aligning with enterprise architecture and business objectives.
• Directs creation of comprehensive work plans, ensuring alignment with organizational priorities and timelines.
• Ensures proper Vendor Management to meet expected service levels.
• Meeting facilitation or presentation to collaborative groups.
• Manage small and medium projects.
• Enhanced communication skills to support written and verbal communications at all levels.
• Architects and governs configuration and implementation standards across development, staging, and production environments.
• Evaluates enterprise-wide processes, recommends optimizations, and leads resolution of complex operational issues.
• Establishes and enforces documentation standards, ensuring consistency and scalability.
• Develops and validates complex test strategies, incorporating automation and performance benchmarks.
• Defines and maintains technology standards, influencing enterprise policies.
• Leads resource planning and estimation for large-scale initiatives.
• Monitors project execution, ensuring compliance with timelines and quality metrics.
• Implements strategic initiatives in support of goals established by IS&T leadership.
• Establishes operational plans for job area with short-to mid-term impact on results (e.g., 1-2 years).
• Provides measurable input and may lead the development of new products, processes, standards, and/or operational plans that will have impact on the achievement of overall function results.
• Responsible for improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation skills.
• Conducts extensive investigation to understand root cause of problems requiring expert knowledge of technological solutions in highly complex business issues.
• Communicates with parties within and outside of own job area, and typically has responsibilities for communicating with parties external to IS&T and Jefferson, which may include customers or vendors.
• Works to influence others to accept job area's view/practices and agree/accept new concepts, practices, and approaches.
• May conduct briefings with senior leaders within IS&T.
• Support and creation of artifacts as required.
• Participates in the On-call support program.

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits
• tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED