Experienced Workers Compensation Adjuster

Texas Mutual•Lubbock, TX
•Hybrid

About The Position

At Texas Mutual, Claims Adjusters contribute to the company’s mission of creating a stronger, safer Texas by investigating claims and administering benefits to injured workers and their beneficiaries in accordance with the Texas Workers’ Compensation Act, Division of Workers’ Compensation (DWC) rules, and corporate procedures. Reserving authority is consistent with the adjuster’s experience. The position reports to the Claims Supervisor and handles moderate to complex claims while ensuring regulatory compliance and proper claim handling. This is a flex-hybrid role. Employees must reside in Texas and travel to their designated office as needed, with remote work and in-office collaboration based on business needs. The annual base pay range is $69,999.20–$104,628.30. Individual pay is based on factors including experience, performance, education, and demonstrated skills and competencies.

Requirements

  • Bachelor’s degree.
  • 2 to 4 years of experience adjusting workers’ compensation claims.
  • Current Texas workers’ compensation or all lines adjuster license.

Nice To Haves

  • Texas-specific workers’ compensation claims experience.

Responsibilities

  • Administer workers’ compensation benefits to injured workers.
  • Investigate coverage and compensability, establish and maintain appropriate reserves, and make appropriate claim recommendations.
  • Manage established claims on an ongoing basis.
  • Ensure regulatory compliance and proper handling of moderate to complex claims.
  • Demonstrate proficiency in claim file management, work effectiveness, interpersonal skills, and customer service.

Benefits

  • Annual performance bonus and merit-based pay increase.
  • Lifestyle Savings Account ($1,000 per year).
  • Automatic 4% employer contribution to retirement plan.
  • 401(k) plan with 100% employer match up to 6%.
  • Student loan repayment matching in 401(k) plan.
  • Three weeks’ vacation time off.
  • Nine paid holidays and two personal days each year.
  • Day-one health, prescription, vision, and dental insurance.
  • Life and disability insurance.
  • Flexible spending account.
  • Pet insurance and pet prescription discounts.
  • Free on-site gym, fitness classes, and health and wellness resources.
  • Free identity theft protection.
  • Free student loan repayment and refinancing consultation.
  • Professional development and tuition reimbursement.
  • Employee referral bonus.
  • Free onsite snacks.
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