Experienced Server Upscale Mediterranean Restaurant Sacramento

Aiona Sacramento•Sacramento, CA

17h•Onsite

About The Position

Aiona, an upscale Mediterranean restaurant opening in downtown Sacramento, is seeking an experienced, polished Server for its opening team. The restaurant features wood-fired cooking, an open kitchen, an extensive wine cellar, and indoor and outdoor dining spaces. The Server will provide elevated, professional hospitality for business dinners, government and lobbyist clientele, pre-theater guests, and private events, working with ownership, management, and front- and back-of-house teams to support seamless service and memorable guest experiences in the dining room and on the patio.

Requirements

2–3+ years of serving experience in an upscale or casual fine-dining environment.
Strong food and beverage knowledge, interest in Mediterranean cuisine, and comfort discussing wine and cocktails.
Ability to manage a busy section during high-volume evening service while maintaining composure, accuracy, and hospitality.
Excellent communication and guest-facing skills and a polished, professional demeanor with business and VIP clientele.
Familiarity with restaurant POS systems.
Team-oriented, collaborative approach and willingness to support other front-of-house roles.
Reliability and punctuality, with ability to work lunch and dinner service, including evenings, weekends, holidays, and major event nights.
Hands-on attitude and willingness to help with side work, polishing, and basic setup and breakdown tasks.

Nice To Haves

Experience with Toast POS or a similar system.

Responsibilities

Provide warm, professional, attentive table service during lunch and dinner shifts.
Greet guests and explain menu items, daily features, and Mediterranean flavors; make recommendations suited to guest preferences.
Accurately present and describe food and beverages, including cocktails and wines by the glass.
Manage a full section, including taking orders, coursing, timing, check-backs, and payment handling.
Coordinate with bartenders and the sommelier team on wine service, bottle presentation, and basic pairing suggestions.
Work with food runners, bussers, and expo to deliver dishes accurately and promptly and maintain appropriate pacing.
Adjust service appropriately for political, corporate, VIP, business-group, and larger-party guests.
Support private dining and special events by following BEOs and event notes and executing set menus, family-style service, and timing requests.
Set, stock, and maintain tables and side stations; complete opening and closing side work.
Use the POS system to enter orders and modifications, note allergies, process payments, and follow cash-handling procedures.
Practice responsible alcohol service, including checking identification and alerting management when intervention may be needed.
Communicate special requests, allergies, pacing, and guest concerns to hosts, managers, and the kitchen.
Address guest complaints and service issues calmly and professionally, involving a manager when needed.
Support other front-of-house roles and assist with side work, polishing, and basic setup and breakdown.