Experienced Security

Vail Resorts•Vail, CO
•$21 - $25

About The Position

The Experienced Security team member serves guests at the resort and supports special events and groups, village concerts, holidays, and as-needed shift coverage for Guest Safety team members. The role involves assisting property owners, guests, and employees; responding to vehicle and basic first-aid needs; enforcing property regulations; supporting traffic and pedestrian safety; investigating incidents; and preparing reports. Additional duties may include inspecting AEDs and managing or updating keys and locks. This is a year-round position with full-time hours available. The role requires working outdoors in all weather conditions and being flexible to work evenings, nights, weekends, and holidays as needed. Housing is available. The expected pay range is $21.00 to $25.20 per hour.

Requirements

  • High school diploma or equivalent.
  • Valid U.S. driver's license.
  • Extensive customer service skills and experience.
  • Clean driving record and ability to pass a background check.
  • Current Basic Life Support/CPR certification.
  • Ability to obtain Advanced First Aid Certification within 3 months of employment.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Strong interpersonal skills.
  • Ability to work outdoors in all weather conditions.
  • Ability to lift 50 pounds.
  • Ability to stand for extended periods.
  • Ability to bend, crawl, climb, lift, kneel, and crouch.
  • Ability to work weekends, holidays, and evenings, and to remain flexible to work nights, weekends, and holidays as needed.

Nice To Haves

  • College degree.

Responsibilities

  • Interact with property owners, guests, and employees.
  • Assist guests, residents, and employees with vehicle jump-starts, vehicle unlocks, intrusion alarms, and motor vehicle accidents.
  • Provide basic first-aid response.
  • Enact general emergency procedures in conjunction with resort policies.
  • Maintain a basic understanding of emergency and law enforcement services and procedures.
  • Manage and resolve tier-two customer service issues transferred from other departments.
  • Enforce all property regulations.
  • Provide traffic control and support pedestrian safety on roadways within and leading into the resort.
  • Investigate incidents.
  • Write and file reports.
  • As needed, inspect AEDs and manage or make keys and update locks and keys.
  • Perform other duties as assigned.

Benefits

  • Free employee ski passes and discounted lift tickets for friends and family.
  • Free ski lessons.
  • Employee discounts on lodging, food, gear, and mountain shuttles.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Training and professional development.
  • Referral Program.
  • For eligible full-time employees: health, medical, dental, and vision insurance plans (for eligible seasonal employees after working 500 hours), free ski passes for dependents, and critical illness and accident plans.
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