Experienced Fire Suppression Service Technician
About The Position
Johnson Controls is seeking a skilled Suppression Installer / Service Technician for its Fire Suppression team. The technician inspects, services, troubleshoots, repairs, and installs fire suppression systems, including portable fire extinguishers, kitchen hood suppression systems, clean agent systems, gas suppression systems, and other specialized fire protection equipment. The role involves working directly with customers to help ensure systems operate safely, compliantly, and effectively while providing professional service and technical expertise. The position includes independently completing routine and complex service work or assisting senior technicians on larger projects; programming, troubleshooting, and verifying suppression products; documenting system deficiencies and service work; and following applicable fire protection codes, regulations, and company safety procedures. The technician also maintains vehicle stock and equipment, attends required training and certifications, and supports business development by identifying potential sales opportunities.
Requirements
- High school diploma or GED equivalent.
- Experience with gas suppression systems.
- Valid driver's license with an acceptable driving record.
- Must be at least 18 years of age.
- Customer service experience.
- Ability to lift, carry, and move equipment and tools weighing up to 50 pounds.
- Ability to work safely and consistently follow established safety procedures.
- Self-motivated, with the ability to work independently and manage priorities with minimal supervision.
- Strong troubleshooting, communication, and organizational skills.
Nice To Haves
- NICET Level II Certification in Fire Suppression Systems.
- NAFED Suppression Certification.
- Experience servicing clean agent suppression systems.
- Knowledge of NFPA codes and fire protection industry standards.
Responsibilities
- Install, inspect, test, maintain, troubleshoot, and repair portable fire extinguishers, kitchen hood suppression systems, clean agent suppression systems, gas suppression systems, and other fire suppression equipment.
- Service and install equipment from multiple manufacturers, including Simplex and ANSUL systems.
- Read and interpret blueprints, diagrams, specifications, schematics, submittals, operational manuals, and system programming documentation.
- Perform routine and complex service tasks independently or assist senior technicians with larger projects.
- Program, troubleshoot, and verify the proper operation of suppression system products.
- Manage daily service calls and customer interactions professionally and efficiently.
- Identify, document, and communicate system deficiencies discovered during inspections.
- Provide recommendations based on manufacturer specifications and applicable local, state, and national fire protection codes.
- Complete Fire Protection Deficiency Reports and communicate required repairs or upgrade opportunities to customers.
- Maintain accurate service records, inspection forms, and required documentation.
- Professionally represent the company at customer sites.
- Maintain appropriate vehicle stock levels, equipment, tools, and supplies.
- Follow company safety policies and procedures, including DOT-required safety practices and documentation.
- Ensure compliance with applicable industry standards, codes, and regulations.
- Attend required training sessions, certifications, meetings, and continuing education programs.
- Identify potential sales opportunities and survey target accounts for follow-up.
- Perform additional duties as assigned.
Benefits
- Competitive benefits package.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
