SIU - Experienced Field Investigator - Part-Time

Command Investigations, LLC•Raleigh, NC

24m•$28 - $32

About The Position

Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Pay: $28.00 – $32.00 per hour Schedule: Part-time, on-call. Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale. Command Investigations, LLC is an Equal Opportunity Employer.

Requirements

Exceptional attention to detail and accuracy
Strong work ethic with a willingness to learn and adapt
Team-oriented mindset and open-minded attitude
Ability to thrive in a focused, detail-driven, and repetitive environment
Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook
Excellent written and verbal communication skills
3-5 years of experience working as a field investigator required
Reside within a 60-mile radius of the posted location required
High school diploma or equivalent required
Proficient reading skills and ability to follow directions required
Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required
Regular, predictable, and full attendance, as assigned, is an essential function of the job
Willingness to work the required schedule
Complete a Command Investigations, LLC employment application, submit to pre-employment tasks as required for employment
The employee will be required to remember and understand certain instructions, guidelines, or other information.
The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.
The employee will be required to sit, stand, and/or walk for long periods at a time.
The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.
Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.

Nice To Haves

Prior experience with multi-lines investigations strongly preferred
Multi-lingual is a plus
College degree strongly preferred
Flexible to work overtime preferred

Responsibilities

Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases
Obtain in-person recorded statements from claimants, witnesses, and involved parties
Capture detailed scene photographs to support investigative findings
Prepare comprehensive, factual, and well-organized investigative reports within required deadlines
Review case materials and identify inconsistencies or areas requiring further inquiry
Communicate effectively with clients and internal teams to provide case updates and ensure investigative objectives are met
Utilize sound judgment and discretion while maintaining confidentiality and compliance with company standards
Manage multiple case assignments simultaneously while prioritizing tasks to meet strict due dates
Operate investigative equipment, including digital recorders and cameras, with proficiency and accuracy