Experienced Emergent Service Representative (Level 4)

BoeingBerkeley, MO
$103,700 - $140,300Onsite

About The Position

Boeing Defense, Space andrsquo;s and Security (BDS) is hiring for an Experienced Emergent Service Representative (Level 4) to join the team located in Berkeley, MO. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. This position will be expected to work 1st Shift on most occasions. This position must meet export control compliance requirements. To meet export control compliance requirements, a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. This position does not require a Security Clearance. Employer will not sponsor applicants for employment visa status. This position is not contingent upon program award. This is not a Safety Sensitive Position.

Requirements

  • 5+ years of experience in constructing/building and providing reports and presentation material as needed for assigned projects or Leadership review
  • 5+ years of experience in Microsoft Office Products including Outlook, PowerPoint, Excel, Word, SharePoint and Teams
  • 5+ experience with direct customer support
  • Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
  • This position must meet export control compliance requirements. To meet export control compliance requirements, a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Nice To Haves

  • Bachelor's Degree or Higher
  • 3+ years of experience with sub-assemblies
  • 3+ experience working directly with parts plan production to schedule, transfer, release, monitor, and expedite production work orders (ADPP, SFC)

Responsibilities

  • Develops complex project estimates and schedules.
  • Provides program visibility to management and customers.
  • Coordinates work off-loading and confers with subcontractors to ensure timely delivery.
  • Resolves schedule, product deviations and manufacturing requirements at the program level, analyze impacts and monitors workarounds.
  • Creates and manages comprehensive multi-tiered project schedules for significant organization, enterprise and business unit projects.
  • Directs and manages very complex project schedules.
  • Coordinates the operational aspects of ongoing projects and serves as liaison between project and team, finance, planning, scheduling and management.
  • Monitors program costs and processes financial documents and reports.
  • Resolves discrepancies.
  • Acts as site subject matter expert for technical content.
  • Leads and oversees assignment of work packages.
  • Analyzes and coordinates resolution of errors in tooling business and product configuration systems.
  • Works under minimal direction.

Benefits

  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
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