Experienced Consultant, Strategy + Transformation

Harbor • Chicago, IL

12h • Hybrid

About The Position

Harbor is seeking an Experienced Consultant to join its growing Strategy + Transformation (S+T) team. The S+T team works with law firms and corporate law departments to provide a wide range of management consulting services. This role will assist law firms in improving their efficiency, accuracy, and speed of their revenue cycle by optimizing business strategies and improving operational performance through people, process, policy, and technology. The consultant will support specific client engagements on a project-by-project basis, mentor associate-level individuals, and provide guidance in supporting the completion of deliverables and commitments. The role emphasizes providing an excellent client experience and developing client relationships. This is a full-time position, offering a hybrid work arrangement for candidates in Chicago, Illinois, and is fully remote for candidates elsewhere. Harbor is a preeminent provider of expert services across strategy, legal technology, operations, and intelligence, with a globally integrated team of over 800 strategists, technologists, and specialists. The company navigates alongside leading law firms, corporations, and their law departments to provide essential resources and insights, aiming to shape the future of the legal industry and foster enduring partnerships.

Requirements

• Bachelor's degree required
• 5-6 years of total work experience, preferrable in consulting or in a relevant industry with a client-facing role delivering projects
• Proven track record of managing multiple engagements and clients simultaneously
• Exceptional analytical and problem-solving skills including experience conducting quantitative and qualitative data analysis
• Excellent communication and storytelling skills (written and spoken) demonstrating confidence, professionalism and sound judgement when interacting with clients and internal stakeholders
• Excels in a cooperative team environment
• Ability to create client deliverables with limited oversight from senior leadership
• Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new subject matter expertise and business skills
• Strong organizational skills and an ability to prioritize tasks, maintaining exacting standards for work product with keen attention to detail
• Advanced computer skills (primarily Excel, Word, PowerPoint); familiarity with use of Outlook, Teams and SharePoint as collaboration tools

Nice To Haves

• Preference given towards those with business or economics-oriented degrees
• Experience with law firm or professional services operations and strategy strongly preferred
• Experience in law firm revenue cycle management or finance advisory roles, is preferred

Responsibilities

• Coordinating with Project Leadership on all aspects of projects including collecting information, data analysis and research, process mapping, creating reports and presentations, and leading and presenting to clients
• Demonstrate knowledge of the legal industry/practice and business acumen to support the development of solutions and insights for clients as it relates to people, process, and service delivery transformation. This should ideally include projects related to law firm or professional services operations with an emphasis on revenue cycle and finance functions
• Independently structure, write, and present effectively, as well as generate organized and persuasive deliverables
• Work closely with team members and client personnel to review findings and help support implementation of recommendations
• Guide junior team members with client communication, project management/ execution and practice operations
• Support practice administration and planning through input on project pipeline tracking as well as resource planning
• Aid in the development of proposal and business development materials, ensuring alignment with client objectives and Harbor’s established format
• Contribute to the ongoing growth of Harbor’s reputation for thought leadership and problem-solving and actively contribute to practice growth/evolution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level