Early Careers - Experience Researcher Senior Intern

Health Care Service Corporation•Chicago, IL

5d•$23 - $40•Hybrid

About The Position

This is a paid, ten-week internship in Chicago, Illinois. The intern participates in HCSC’s formal internship program, applying their skills and knowledge while supporting business objectives and member-focused solutions. Working with cross-functional teams in business and technical areas, the intern contributes to projects, analyzes information, and supports solutions to organizational needs. With growing independence, the intern learns and applies the organization’s processes, programs, and technologies and takes ownership of assigned deliverables with guidance from a mentor and manager. The intern conducts research, analyzes data, and develops recommendations to inform business decisions; supports departmental initiatives intended to improve business outcomes and the member and client experience; and presents the project, results, and recommendations to department leadership at the end of the internship. The role requires maintaining confidentiality and complying with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies. The internship program includes orientation, hands-on analytics and stakeholder experience projects with exposure to enterprise-level initiatives, weekly networking opportunities, professional development workshops, mentorship, and volunteer activities. The role is located in Chicago and marked hybrid.

Requirements

Pursuing a master’s degree or higher-level degree focused on marketing research, consulting, planning, finance, or statistics; other related fields with comparable experience may be considered.
Expected graduation date between December 2027 and June 2028.
Minimum cumulative GPA of 3.0/4.0.
Available for the full duration of the ten-week program.
Unrestricted authorization to work in the United States; sponsorship is not available.
Knowledge of financial and statistical analysis and interpretation.
Quantitative and qualitative research and analytic skills.
Initiative and persistence, with the ability to meet deadlines.
Strong analytical mindset and problem-solving skills, including innovation, creativity, and out-of-the-box thinking.
High attention to detail and a strong data quality mindset.
Ability to operate in ambiguous problem spaces and help define analytical approaches.
Strong verbal and written communication skills and demonstrated interpersonal effectiveness.
Interest in continuous learning and knowledge sharing with peers and team members.
Interest in learning about the health care industry and regulated environments.
Practical, well-developed PC skills, especially Excel, Word, and Access.

Responsibilities

Own components of project work and deliverables with guidance from an assigned mentor and manager.
Conduct research, analyze data and information, and develop recommendations that inform business decisions.
Collaborate with cross-functional teams in business and technical areas.
Support departmental initiatives that improve business outcomes and the member and client experience.
Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
Learn and apply organizational processes, programs, and technologies while developing independence and ownership of assigned deliverables.
Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.
Participate in formal intern orientation, networking opportunities, professional development workshops, mentorship, and volunteer activities.