Early Careers - Experience Researcher Senior Intern

HCSC•Chicago, IL

4d•Hybrid

About The Position

This ten-week paid internship is located in Chicago, Illinois. The Experience Researcher Senior Intern participates in HCSC’s formal internship program, applying skills and knowledge while supporting business objectives and member-focused solutions. The intern works with cross-functional teams in business and technical areas, contributes to project work, analyzes information, and supports solutions to organizational needs. The role involves learning and applying the organization’s processes, programs, and technologies while taking on increasing independence and ownership of deliverables. The intern owns project components with guidance from an assigned mentor and manager, conducts research and analysis to inform business decisions, supports initiatives to improve business outcomes and member and client experiences, and presents project results and recommendations to department leadership. The role requires maintaining confidentiality and complying with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies. The program includes formal orientation, hands-on analytics and stakeholder experience projects, networking opportunities, professional development workshops, mentorship, and volunteer activities.

Requirements

Pursuing a master’s degree or higher-level degree with a focus in marketing research, consulting, planning, finance, or statistics; other related fields with comparable experience may be considered.
Graduation date between December 2027 and June 2028.
Minimum cumulative GPA of 3.0/4.0.
Available for the full duration of the 10-week program.
Unrestricted authorization to work in the United States; sponsorship is not available.
Knowledge of financial and statistical analysis and interpretation.
Quantitative and qualitative research and analytic skills.
Initiative and persistence, with the ability to meet deadlines.
Strong analytical mindset and problem-solving skills, with innovation, creativity, and out-of-the-box thinking.
High attention to detail and a strong data quality mindset.
Ability to operate in ambiguous problem spaces and help define analytical approaches.
Strong verbal and written communication skills and demonstrated interpersonal effectiveness.
Strong interest in continuous learning and knowledge sharing with peers and team members.
Interest in learning about the health care industry and regulated environments.
Practical, well-developed PC skills, especially Excel, Word, and Access.

Responsibilities

Own components of project work and deliverables with guidance from an assigned mentor and manager.
Conduct research, analyze data and information, and develop recommendations that inform business decisions.
Collaborate with cross-functional teams in business and technical areas.
Support departmental initiatives that improve business outcomes and the member and client experience.
Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.
Learn and apply aspects of the organization’s processes, programs, and technologies.