Experience Manager (all genders) - Automotive Brand Experience

Going Beyond Group GmbHLos Angeles, CA
15h

About The Position

Drive the future of brand experience in Los Angeles: We are looking for an Experience Manager (all genders) to engage our community and bring automotive innovation to life. Use your passion to create moments that inspire – we look forward to meeting you!

Requirements

  • Experience in retail, hospitality, or a customer-facing role; a background in automotive or luxury environments is a plus
  • Deep passion for the automotive industry and premium brand experiences
  • Excellent communication skills with a strong focus on service and customer orientation
  • Hands-on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends)
  • Full fluency in English; additional languages are a plus

Responsibilities

  • Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services.
  • Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation.
  • Support in-store events and ensure the space consistently reflects premium brand standards.
  • Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience.

Benefits

  • PIONEERING IMPACT: Shape a next-generation automotive brand within a high-visibility, premium environment.
  • GLOBAL COLLABORATION: Work within a dynamic, international network alongside diverse cross-functional teams.
  • TEAM & CULTURE: Collaborative environment with a strong focus on service excellence.
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