Transforms complex tasks into intuitive, accessible, and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert. Leads and guides the discovery of customer and business needs through contextual inquiries, generative and quantitative research. Uncovers customer latent needs and creates vision to meet those needs. Sets the design direction and strategy. Communicates the initiative and product to others, through user journeys, storyboards, prototypes, wireframes, and other materials. Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations. Establishes research methods and strategies, conducts studies, and presents findings that will inform improvements in the customer experience.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed