Experience Delivery Manager

AICPA•Durham, NC

7h•$88,000 - $120,000•Hybrid

About The Position

You will deliver high quality, relevant experiences including marketing, content and services and solutions that meet the needs of our members/students/clients globally across owned, shared and earned channels. You are responsible for end-to-end marketing campaign development ensuring delivery of campaigns that meet our goals. You will work in a squad structure and will manage end-to-end campaign delivery. Monitor activity from end-to-end to agreed outcomes. Collaborate with the proposition owners and other partners to address any concerns raised. Help create programs that meet our proposition strategies that resonate with clearly defined audience segments and meet revenue and Return on Experience Investment targets. Write and submit briefs to initiate program development, ensure briefs contain SMART goals that provide complete clarity on required deliverables per channel, dates of delivery, expected audience outcomes and measures. Align with the Experience Management Planning function to determine scheduling based on our integrated calendar and capacity planning constraints.

Requirements

Bachelor's degree
7+ years' experience in marketing, digital content management, digital content development or related field.
Experience creating services, solutions, and stories that provide meaningful experiences to users through user-centric design.
Experience developing and delivering digital marketing campaigns across multiple platforms/ channels

Responsibilities

Manage end-to-end campaign delivery.
Monitor activity from end-to-end to agreed outcomes.
Collaborate with the proposition owners and other partners to address any concerns raised.
Help create programs that meet our proposition strategies that resonate with clearly defined audience segments and meet revenue and Return on Experience Investment targets.
Write and submit briefs to initiate program development, ensure briefs contain SMART goals that provide complete clarity on required deliverables per channel, dates of delivery, expected audience outcomes and measures.
Align with the Experience Management Planning function to determine scheduling based on our integrated calendar and capacity planning constraints.