Experience Concierge
Atlanta Dental Spa•Atlanta, GA
•$18 - $22•Onsite
About The Position
At Atlanta Dental Spa, our mission is to create an exceptional dental experience through comfort, compassion, and expertise. We are a fast-paced, high-standard practice where patient experience comes first. We believe in an ownership mentality, a standard of excellence, putting the team before self, and maintaining a growth mindset. If you are looking for a practice where you can grow, be challenged, and make a real impact on patients' lives, you belong here.
Requirements
- A personable, confident communicator who makes others feel instantly at ease
- Highly organized and detail-oriented, able to juggle multiple priorities without losing warmth
- Polished and professional with a patient-first mindset in every interaction
- Comfortable using practice management and communication systems
- Proactive and team-oriented, always looking for ways to support the success of the whole practice
- Energized by a fast-paced, high-standard environment where excellence is the baseline
Nice To Haves
- Carestack a plus
Responsibilities
- Greet every patient warmly by name and create an inviting, comfortable atmosphere from the moment they arrive
- Provide new patient office tours and ensure each visitor feels genuinely excited about their ADS experience
- Manage and optimize the daily schedule, proactively filling gaps and confirming upcoming appointments
- Support patient check-in, ensuring forms, HIPAA consents, and financial agreements are completed before treatment
- Collect patient payments accurately at the time of service and verify insurance coverage in advance
- Make reminder calls, assist with recall outreach, and reduce no-shows through proactive communication
- Utilize Carestack and messaging tools to track follow-ups, recalls, and appointment reminders
- Prepare End-of-Day reports and ensure next-day schedules are set up for success
- Coordinate hospitality details, including welcome amenities and office environment setup
- Handle inbound calls, emails, deliveries, and vendor coordination with professionalism and care
Benefits
- Competitive pay + performance bonuses
- Full benefits package: Health, vision, and supplemental insurance offerings
- PTO & paid holidays
- 401k with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
