Experience Administrator

Traveling with Mchaila • Chicago, IL

2h • Remote

About The Position

We are seeking a detail-oriented and organized Experience Administrator to support daily operations by coordinating travel-related client interactions, managing itinerary details, and ensuring a smooth and well-organized experience from planning through confirmation. In this role, you will serve as a key support function in maintaining structured workflows, accurate records, and clear communication across travel arrangements.
This fully remote position is ideal for someone who thrives in a structured environment, enjoys administrative coordination, and takes pride in helping create seamless and memorable travel experiences.

Requirements

• Strong organizational and time management skills
• Excellent communication and attention to detail
• Ability to manage multiple requests in a structured environment
• Comfortable working independently in a remote setting
• Basic computer proficiency (email, calendars, and digital tools)
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Nice To Haves

• Experience in administrative support, customer service, coordination, or travel planning is a plus (not required)

Responsibilities

• Coordinate travel schedules, timelines, and client-related details to ensure smooth planning
• Respond to inquiries and provide clear, accurate information regarding travel options and arrangements
• Maintain organized records through data entry, itinerary tracking, and documentation
• Assist with confirmations, follow-ups, and ongoing communication throughout the planning process
• Monitor workflow progress and ensure travel-related tasks are completed efficiently
• Support administrative tasks such as organizing itineraries and updating booking systems
• Collaborate with team members to ensure accuracy and consistency across all travel plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed