Program Administrator, The Silver Student Experience

New York University • New York, NY

6d • $70,000 - $77,000

About The Position

The Program Administrator, Silver Student Experience supports the design coordination and execution of initiatives utilizing Silver's five core pillars that strengthen belonging, community life/engagement, and career readiness across co-curricular student experiences at the Silver School of Social Work. Reporting to the Director of Student Experience & Career Readiness, this role manages operational workflows and transition-based programming (e.g. Orientation, mid-point experiences, Graduation). The Program Administrator will collaborate across Silver and the University to ensure an integrated, student-centered experience aligned with social work values and CSWE competencies.

Requirements

• Bachelor's Degree Higher Education, Social Work, Social Sciences, Public Administration, or related fields.
• 2+ years Experience in student support, project coordination, transition programming (orientation/graduation), and operational excellence.
• Strong organizational, planning, communication and project coordination skills.
• Ability to navigate complex student-facing environments with discretion, humility, and clarity.
• Understanding of social work mission, core values, and CSWE competencies.
• Demonstrated ability to work with diverse students, faculty, and colleagues with relational awareness.
• Proficiency with advanced technological systems, standard office software, and communications tools.
• Ability to maintain confidentiality and manage sensitive information responsibly.
• Ability to manage multiple priorities with clarity and follow-through.

Nice To Haves

• Master's Degree MSW, Higher Education Administration, Counseling, or related fields.
• 2+ years experience in a University Life unit, or student experience–focused environment.
• Experience supporting career design, graduation planning, and assessment and evaluation tools.
• Background or training in adaptive leadership, dialogue facilitation, or restorative practices.
• Clear understanding of concepts related to belonging and flourishing student success frameworks.
• Familiarity with local, regional, and national social work organizations and resources.
• Familiarity with student development, belonging, and engagement frameworks.
• Understanding of implicit curriculum and co-curricular learning design.
• Knowledge of social work organizations and professional pathways.
• Integrity, empathy, and professionalism.
• Strong communication and collaboration skills, ability to work in a fast-paced environment while managing multiple priorities.
• Commitment to student well-being and success Strong problem-solving and decision-making skills.

Responsibilities

• manages operational workflows
• manages transition-based programming (e.g. Orientation, mid-point experiences, Graduation)
• collaborate across Silver and the University to ensure an integrated, student-centered experience aligned with social work values and CSWE competencies

What This Job Offers

• Job Type: Full-time