IT Systems Experience Administrator

Check Out These Great Henry Street Settlement • New York, NY

2d • $80,000 - $87,000 • Onsite

About The Position

Henry Street Settlement has opened doors of opportunity for New Yorkers for more than 130 years through social services, arts, education, and health care programs. Serving communities across the Lower East Side and beyond, Henry Street operates more than 50 programs that strengthen lives and expand human progress. Want to use your Microsoft 365, SharePoint, systems administration, and data governance skills to support programs that directly impact New Yorkers every day? Henry Street Settlement is seeking a hands-on Microsoft 365 & Data Systems Administrator to help modernize and support the technology platforms our teams rely on across 50+ programs in social services, education, arts, and health care. This is a high-visibility role with real ownership and mission impact. The IT Systems Experience Administrator plays a critical role in supporting and improving Henry Street’s core business systems. This position owns the administration of Microsoft 365 collaboration platforms, identity systems, SharePoint, and OneDrive environments, data protection tools, and select agency applications such as case management, HR, finance, CRM, or city-mandated systems. This role is ideal for someone who enjoys solving real operational problems, organizing systems, improving data integrity, and helping users work more effectively. You will partner closely with leadership, program teams, and IT team members to ensure systems remain secure, efficient, and user-friendly.

Requirements

• 3+ years of hands-on Microsoft 365 administration experience.
• Strong SharePoint / OneDrive experience
• Experience with Entra ID / Azure AD
• Experience with Purview, DLP, retention, or compliance tools
• Experience supporting SaaS platforms such as CRM, HRIS, or case management tools
• Experience producing reports and validating data accuracy.
• Strong troubleshooting, communication, and ownership mindset
• Ability to work onsite in New York City

Nice To Haves

• Microsoft certifications (MS-102, SC-400, SC-300, or similar).
• Experience in nonprofit, healthcare, education, or multi-program environments.
• Experience supporting migrations from Google Workspace to Microsoft 365.
• Experience with SharePoint site design, metadata, and governance.
• Experience with vendor-hosted SaaS platforms.
• Bachelor’s degree in IT Related field

Responsibilities

• Administer Microsoft 365 platforms, including SharePoint, OneDrive, Teams, Exchange, and Entra ID
• Support data protection, retention, and compliance initiatives using Microsoft Purview
• Manage access, permissions, groups, and governance across core systems
• Support agency applications such as CRM, HR, case management, and cloud platforms
• Build and validate reports used by leadership and operational teams
• Troubleshoot advanced application and Microsoft 365 issues
• Improve documentation, system organization, and user experience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees