Expeditor

Nick's Fish House•Baltimore, MD

2d•Onsite

About The Position

The Expeditor plays a critical role in ensuring the smooth flow of communication and food service between the kitchen and front-of-house teams. This position is responsible for organizing, verifying, and coordinating food orders to ensure accuracy, quality, presentation, and timely delivery to guests. The Expeditor serves as the final quality checkpoint before food leaves the kitchen and helps maintain an efficient and collaborative service environment during high-volume operations. If you're energetic, sales-driven, and enjoy engaging with guests in a fast-paced hospitality environment, we'd love to have you join our team! At Nick's Fish House, teamwork isn't just encouraged- it's essential to who we are. Every guest's experience is a shared responsibility, and we work together to ensure outstanding hospitality at all times. Regardless of your role, you'll be part of a team-service approach, which means: Supporting colleagues by assisting where needed to create a seamless guest experience. Prioritizing communication and collaboration to keep operations running smoothly. Taking initiative and stepping in to help teammates, knowing they'll do the same for you. Maintaining a positive, guest-focused attitude that reflects our commitment to Excellence, Teamwork, and Respect. No matter your title, we believe in lifting each other up and delivering exceptional service as a team-because that's what makes Nick's a great place to work.

Requirements

Minimum 1–2 years of prior Previous restaurant, food runner, expo, or kitchen experience preferred
Ability to thrive in a fast-paced, high-volume environment
Strong communication, organization, and multitasking skills
Strong attention to detail and sense of urgency
Ability to remain calm and professional under pressure
Availability to work evenings, weekends, and holidays as business demands require

Responsibilities

Coordinate and organize food tickets to ensure timely and accurate order execution
Verify all food items are prepared according to specifications, presentation standards, and guest modifications before leaving the kitchen
Communicate clearly and effectively with kitchen staff, servers, bartenders, and management during service
Ensure orders are complete and properly garnished prior to delivery to guests
Monitor ticket times and assist in maintaining efficient kitchen flow during peak service periods
Act as a liaison between front-of-house and back-of-house teams to quickly resolve order discrepancies or delays
Maintain cleanliness and organization of the expo line and surrounding work areas
Assist with running food to tables when needed to support overall guest experience
Support teamwork across all restaurant operations and assist where business needs require
Follow all food safety, sanitation, and workplace safety procedures
Maintain a positive attitude and professional demeanor, embodying Nick's values of Excellence, Teamwork, Respect, and Accountability