Expediter

Power & Tel CareerPiperton, TN

About The Position

Facilitates cash flow by confirming and improving upon vendor ship dates. This role involves reviewing and monitoring PO Expedite Reports, vendor acknowledgements, and PO shipping status requests. The Expediter proactively communicates with vendors to secure the best possible ship dates and follows up on shipping status requests within required response times. This position also seeks resolution for discrepancies in vendor ship dates, quantities, costs, or other concerns, and maintains up-to-date documentation within the system for acknowledged ship dates, tracking, and vendor contact details. Additionally, the Expediter coordinates with vendors and the accounting department to ensure timely receipt of invoices and assists in identifying potential areas for improvement within the department.

Requirements

  • Ability to work in a fast paced environment and comply with response time requirements
  • Strong written and verbal communication skills with the ability to present ideas in business-oriented language
  • Ability to positively contribute to team effort using diplomacy in difficult situations
  • Attentive to detail and strong organizational and problem solving skills with the ability to prioritize and multi-task
  • Delegation skills, documentation and follow-up skills
  • Flexible to change
  • Self-motivation and commitment to improvement
  • General computer and mathematical skills
  • Microsoft Office Suite - Advanced
  • Ability to filter, sort, and create pivot tables in Excel desired
  • High school diploma or GED required.
  • 1-2 years of previous Sales, Sales Support or Customer Service experience.

Responsibilities

  • Reviews and monitors PO Expedite Reports, vendor acknowledgements and PO shipping status requests from the sales and purchasing departments.
  • Proactively communicates with vendors to obtain the best possible ship dates for each item requested.
  • Follows up on shipping status requests within required response times.
  • Seeks resolution for discrepancies in vendor ship date, quantity, costs or other concerns.
  • Maintains up-to-date documentation within the system for acknowledged ship dates, tracking and vendor contact details.
  • Coordinates with vendors and the accounting department to ensure timely receipt of invoices.
  • Assists in the identification of potential areas of improvement within the department.
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