Expanded Core Strategy & Operations Director

Fetch•Remote,

1d•Remote

About The Position

Fetch is seeking a Director, Strategy & Operations supporting its Expanded Core verticals. This high-impact, senior individual contributor role involves acting as a strategic thought partner to the Expanded Core SVP and their leaders, overseeing Fetch Play (Gaming), Shop (Retail), Pay (Credit Card), and 3rd Party Partnerships. The role focuses on shaping and executing initiatives to fuel growth, sharpen execution, and bring clarity to complexity. The position offers a unique vantage point into Fetch’s most promising growth initiatives, helping leaders focus on priorities by cutting through noise and ensuring data-driven, sequenced, and prioritized strategy and operations decisions. A key aspect of the role is channel management across sales teams and expanded core verticals, ensuring execution and coordination. The role requires hands-on data collection, generating insights through analysis, and crafting high-impact recommendations for the SVP and the Fetch executive team. It is a blend of strategy and operations, requiring the ability to leverage data-backed insights for high-level strategy alignment and then operationalize that strategy through the team for execution and performance. This is a full-time role that can be held from one of Fetch's US offices or remotely in the United States.

Requirements

8+ years of experience in product management, consulting, or sales strategy & operations, with specific experience working on zero to one and/or one to two businesses in this capacity.
Strategic Problem-Solving: Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions.
Data Analysis: Proficiency in data analysis tools (e.g., SQL, Excel) to extract and interpret data for informed decision-making.
Data-Driven Decision Making: Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement.
Execution Excellence: A “get things done” attitude with a proven track record of successfully driving initiatives from planning to execution.
Financial Acumen: Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions.
Project Management: Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses. Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
Process Optimization: Experience in streamlining processes using technology to improve efficiency and scalability.
Adaptability: Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve.
Critical Thinking: Strong analytical and critical thinking skills to approach problems systematically and deliver well-rounded solutions.

Responsibilities

Support SVP in Product Strategy: Act as a trusted advisor to the SVP, helping “champion and challenge” key decisions; then once decisions are made, helping them prioritize and drive the action plans that promote growth and success for the Expanded Core businesses.
Data-Driven Insights: Perform in-depth data collection and analysis to inform decision-making, framing trade-offs and providing actionable recommendations that balance risk and reward.
Operational Excellence: Ensure focused execution of product strategies, driving focus on key milestones and KPIs while minimizing distractions and maximizing execution velocity.
Cross-Functional Leadership: Collaborate with cross-functional teams to establish key metrics, and develop dashboards (as needed), ensuring a unified view of business performance.
Executive-Level Reporting: Deliver clear, data-backed insights and recommendations to the SVP and their leaders, as well as the Fetch executive team, supporting high-level decision-making.