Exhibit Operations Associate
About The Position
The Exhibition Operations Associate is a dynamic, outgoing professional who is customer-focused, positive, productive, and highly motivated to "get the job done." This position’s primary function is to take responsibility for post-sale tasks, administrative requirements, reports, filings, status updates, etc., and assist with workflow to facilitate the delivery of products and services to customers and clients after a sale has been made. The Exhibition Operations Associate is responsible for coordinating the flow of information to other departments and keeping pertinent sections of the Space Foundation website up to date.
Requirements
- Applicable work experience in marketing, contract management, business development administration is required
- Computer literacy and basic website maintenance and administration are essential to this position and knowledge of search engine optimization and HTML.
- Demonstrate experience working independently on special projects and assignments and must consistently meet deadlines
- The ability to learn new applications quickly is required.
Nice To Haves
- A bachelor's degree in business, management, communication, or related field is preferable
- Experience with any of the following is helpful: Hubspot, Capture Technologies IMS System, and MapYour Show.
Responsibilities
- Support sales and operations efforts by providing superior customer service.
- Prepare and distribute sales materials, sponsor and exhibitor updates, and correspondence to secure new business and enhance existing relationships.
- Perform essential administrative functions utilizing Microsoft Office, Hubspot, DocuSign, Adobe Illustrator, including answering phones, responding to email inquiries, updating website content, and drafting sales letters, reports, and proposals.
- Maintain accurate sales records and progress reports, and update customer and prospect information within the database as needed.
- Serve as a primary point of contact for exhibitors leading up to and during the Space Symposium, responding to inquiries via phone and email.
- Guide exhibitors through key processes, including booth personnel and visitor registration and uploading company information (logo and description) within the MapYourShow platform.
- Assist with on-site event operations for Exhibitors.
- Collaborate closely with internal teams to ensure a seamless and high-quality exhibitor experience.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Employer-paid basic life and AD&D coverage
- Short- and long-term disability insurance
- 401(k) plan with employer contribution
- Paid holidays and generous paid time off
- Access to employee assistance program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
