Exhibit Operations Coordinator

Arthrex•Fort Myers, FL

70d

About The Position

The Exhibit Operations Coordinator supports exhibit functions both onsite and offsite, assisting with pre-planning, onsite execution, and post-exhibit tasks. The coordinator serves as a liaison to internal and external clients, including employees, customers, agencies, and sales associates, and uses knowledge of corporate goals and objectives to help ensure successful exhibits. The role includes setting up and tearing down exhibits and workshops on campus and while traveling; staging, packing, shipping, and delivering exhibits, events, workshops, products, and display equipment; and coordinating display layouts and procedure-specific demonstrations with Sales and Product Management teams. The coordinator also supports exhibit mock setups, lead generation, shipping coordination and tracking, inventory management, product and display function testing, and recommendations and orders for displays and operating supplies. Products and displays must be set up and cleaned or disinfected after workshops and exhibits. Hours must be flexible. Saturday and/or evening coverage is often required, along with approximately 30% travel or travel as required.

Requirements

High school diploma or equivalent.
At least 1 year of experience working in a professional environment.
General knowledge of industry practices, customer service, and standards.
General knowledge of exhibit and workshop processes and best practices.
Ability to work in a fast-paced, changing environment; detail-oriented; coachable; a team player; and self-motivated.
Customer service background.
Ability to work extended hours, weekends, early mornings, or late nights.
Beginner-level proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Ability to work independently and effectively with internal and external customers.
Ability to communicate ideas and issues verbally and effectively to team members and management.
Ability to meet the physical demands of the job, including occasional lifting or moving of up to 30 pounds.

Nice To Haves

Prior exhibit or event experience.
SharePoint/MRM experience.

Responsibilities

Set up and tear down exhibit and workshop functions on campus and while traveling to exhibits.
Stage upcoming exhibits, events, and workshops, ensuring materials are packed, shipped, and delivered as needed, including offsite exhibits and product deliveries from ALC in Fort Myers to the Naples campus.
Work with Sales and Product Management teams onsite to optimize product display layouts and send appropriate products for procedure-specific demonstrations.
Coordinate mock exhibit setups on the Naples campus to plan display placements before offsite travel.
Assist with generating quality leads under the guidance of the exhibit planning team.
Coordinate delivery of display equipment with Arthrex Logistics, manage shipping details, and track shipments and provide updates to planners.
Maintain inventory of products, exhibit models, and displays; recommend new displays; function test items; track usage; forecast needs; and place orders as needed.
Coordinate with the agency network to ship appropriate product displays, models, and product-specific backdrops and displays for regional exhibit opportunities.
Set up and clean or disinfect campus and offsite products and displays after workshops and exhibits.
Order department operating supplies to maintain inventory.

Benefits

Medical, dental, and vision insurance.
Company-provided life insurance and voluntary life insurance.
Flexible Spending Account (FSA).
Supplemental insurance plans, including accident, cancer, hospital, and critical illness coverage.
Matching 401(k) retirement plan.
Annual bonus.
Wellness incentive program.
Free onsite medical clinics.
Free onsite lunch.
Tuition reimbursement program.
Trip of a Lifetime.
Paid parental leave.
Paid time off.
Volunteer PTO.
Employee Assistance Provider (EAP).