EXERCISES PROGRAM MANAGER

City of New York•New York, NY

6d•$78,868 - $83,670•Hybrid

About The Position

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. The Readiness Bureau prepares the City for emergencies through a continuous cycle of planning, learning, and exercising, using a collaborative and forward-thinking approach. The Exercises Unit develops and conducts preparedness exercises of all scopes and sizes in coordination with NYCEM’s local, state, and federal partners. These exercises serve to test plan tools, reinforce emergency management best practices, build staff familiarity with time-of-emergency roles, and promote improvement in interagency response coordination. NYCEM is seeking an Exercises Program Manager to join the Exercises Unit and design, implement, and evaluate NYCEM’s internal and interagency exercises. These include and are not limited to seminars, workshops, tabletops, functional exercises, and full-scale exercises, focusing on all emergency management phases and hazards. The Exercises Program Manager should bring a proactive, adaptable, and participant-focused approach to their work.

Requirements

A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or
A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.
Candidates must be authorized to work in the United States without employer support to be eligible for selection.
The selected candidate will generally be required to work in person at the designated office location three days per week, subject to applicable telework policies and reasonable accommodations.

Nice To Haves

Experience with exercise participation, design, delivery, and evaluation.
Familiarity with the Homeland Security Exercise Evaluation Program (HSEEP).
Excellent verbal and written communication skills.
Excellent facilitation skills.
Experience managing short-, medium-, and long-term projects.
Experience leading multiple projects concurrently.
Strong Microsoft 365 skills (Word, Excel, PowerPoint, Teams, SharePoint, Copilot, etc.).
Strong action-tracking and progress reporting skills.
Familiarity with NYC agency core competencies.
High interest in emergency management.
Knowledge – demonstrates or has the ability to develop the knowledge necessary to perform the responsibilities of the position.
Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
Effective Communication – Demonstrates the ability to communicate information clearly and effectively to diverse audiences, including during time-sensitive and high-pressure situations.
Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

Responsibilities

Design, facilitate, and evaluate exercises of all sizes and scopes for New York City’s emergency managers and partners.
Prepare exercise concepts, objectives, scenarios, briefings, and other user-friendly exercise documentation and supporting materials.
Develop exercise evaluation plans, guides, and after-action reports.
Inform Exercises Unit, Readiness Bureau, and agency-wide exercise strategies, including the conduct of needs assessments and exercise planning sessions with NYCEM and partner staff.
Assist with collecting exercise data and information for programmatic tracking and reporting.
Participate in partner agency exercises, and coordinate NYCEM staff participation in city, state, and federal partner’s interagency exercises.
Deliver different exercise-related and skillset-based trainings, including courses focused on designing tabletops, exercise facilitation, and exercise evaluation.