Eldercare Executive Underwriter

Hanover Insurance Group•Richmond, VA

4d•Hybrid

About The Position

Our Healthcare team is seeking an Executive Underwriter to join our growing Eldercare team in the VA area. This is a full time, exempt role. This is a hybrid or remote opportunity. This role operates as the most experienced underwriter position and depending upon the business function may focus on production goals or supporting territories in driving underwriting excellence. Typically holds highest level of underwriting authority and works closely with leadership to drive underwriting and portfolio quality, sales and operations excellence, talent development, strategy development and execution. Provides technical insight and guidance to local team and leaders on accounts and execution of the strategy within the territory.

Requirements

Bachelor’s degree required
10+ years of Eldercare Healthcare underwriting experience, with broad underwriting experience across numerous classes of business.
Strong proficiency with specific knowledge requirements in the areas of underwriting, book management, marketing and product development.
Ability to effectively coach Underwriters and balance multiple priorities in a dynamic and very fast-paced environment.
Excellent communication skills are essential; effective face-to-face interactions and presentations to groups, as well as strong phone skills, along with sound written communications, including impeccable follow through.
Demonstrated ability to effectively collaborate and influence across multiple levels of the organization within senior and field management and underwriters.
High degree of business, insurance and marketplace knowledge.
Ability to travel (by car or plane) as needed.

Nice To Haves

professional designations preferred

Responsibilities

Underwrite new business, renewal business, and endorsement referrals.
Achieve financial targets for overall growth and profitability.
Drives execution of plans to achieve results.
Collaborate with and provide oversight to the junior underwriting staff on portfolio management and strategic underwriting decisions to ensure production, financial and underwriting objectives with respect to profitability are achieved.
Assure compliance with corporate and regulatory requirements and ensures the integrity of underwriting discipline by identifying underwriting issues.
Develop new business opportunities with new and existing agents.
Build strong partnerships and promote the Hanover franchise.
Provide input and may assist in broader strategy formulation with primary focus on execution of strategies.
Identify and drive enhanced business opportunities and create growth within other lines of business and customer segments.
Utilize our value proposition to enhance agency economics, partner conversion and product specialization in partnership with local management.
Prioritize and drive effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve yield and retention ratios.
Engage at the customer level for the most complex and prominent accounts within their territory.
Independently implement territory business plans, monitors performance, adjusts plan to ensure a substantial pipeline for future profitable growth.
Actively engage with distribution and field leadership to develop business opportunities.
Regularly liaise with BDM function.
Coach field underwriters on top selling techniques specific to the industry space.
Collect market intelligence (price, product, services); advocate for change as needed.
Assist in the development of new product capabilities, emerging market opportunities, and identifying growth opportunities.
Manage portfolio for assigned territory with guidance from Leader.
Provides input to and feedback on Portfolio, Distribution and Infrastructure strategy.
Analyze industry financial performance and proactively manages the performance of portfolio, recommending corrective action as needed.
Gather critical local intelligence that will aid in the development product, service and appetite improvements.
Proactively respond to regulatory and legal environment.
Maintain keen understanding of industry competitors, Identifies trends and emerging issues.
Closely monitor underwriting results for assigned regions and recommends actions to improve profitability.
Assist managers and underwriters with the most challenging technical underwriting situations.
Provide additional support to managers in the areas of portfolio management, underwriting quality, reinsurance referrals and business planning.
Periodically be involved in complex underwriting referrals that fall outside of other UW team members.
Assist in development and delivery of training.
Develops and maintains relationships with Operations, Loss Control, and Claims to operationalize underwriting decisions.