Executive Underwriter PL

The Hanover Insurance Group•Worcester, MA

7d•$90,000 - $120,000•Remote

About The Position

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Personal Lines division is seeking a highly skilled and experienced Executive Underwriter to join our team. This role is open to remote. This is a full time, exempt role. POSITION OVERVIEW: This role is crucial in helping our agents find tailored solutions, focusing on High Value accounts and customers with complex insurance needs. This position encompasses all lines of business for these clients.

Requirements

Bachelor’s degree.
Minimum of 5 years of PL high value underwriting or high value sales experience
Ability to work in a fast-paced or stressful environment
Strong team collaboration skills and strong communication skills
Travel: 25%-35% agency travel required (both in-person and virtual).

Nice To Haves

CPCU, CIC, CPRIA or related insurance designations preferred

Responsibilities

Work within the highest level of authority for front line underwriters, using it responsibly showing financial discipline and alignment with the overall goals of the organization.
Anticipates audience needs when communicating, actively seeks to understand when there is a lack of clarity, and can clearly articulate and express points of view and perspectives both verbally and in writing.
Judgment and Decision Making: Able to apply logic to decisions, identifying and evaluating risks and implications. Uses current data and information to inform recommended decisions and actions.
Agility and Adaptability: Ability to work in a fast-paced, highly dynamic environment. Able to shift focus and manage new and changing situations.
Teamwork and Collaboration: Seeks opportunities to share information and offer ideas that will allow others to benefit or succeed. Shows respect for differences and diversity in ideas and views.
Collaborate with State Management, Product, Operations, Actuarial, and Underwriting Strategy teams to execute company initiatives and goals.
Portfolio Management: Manage an assigned book of business by adhering to your individual underwriting authority, service level requirements, underwriting quality expectations, new business and retention goals, and maintaining a profitable book that is aligned with division goals.
Complex Underwriting: Handle complex and escalated underwriting matters, leveraging expertise to create solutions that meet customer needs.
Responsiveness: Responds to agent inquiries within required service levels. This includes, but is not limited to, new business submissions, phone calls and emails. expected to respond quickly to peers and junior underwriters
Agent Relationships: Build and maintain strong relationships with agents, providing counsel and guidance on the High Value segment and completing necessary agency travel to nurture relationships.
Prospecting: Partnering with agents to actively prospect, solicit, and underwrite new High Value accounts to achieve profitable growth aligned with company objectives, state and territory goals.
Market Monitoring: Monitor market trends to inform underwriting decisions and strategies.
Market Knowledge: Continuously develop knowledge of the insurance market.
Leadership and Mentoring: Lead high-priority presentations and trainings, and mentor junior underwriters, providing guidance on complex cases.
Referral Handling: Handle referrals from underwriters with lower authority.
Claims and Legal Interaction: Interact with claims and legal teams regarding large losses and participate in claims and legal roundtables.
Territory Performance and Growth: Manages and grows assigned territory to achieve profitable results through new business development and disciplined underwriting practices.
Prioritization and Desk Management:Takes personal ownership for the management of workload and output amongst assigned agents.Applies understanding of business workflows and processes to determine focus and urgency needed.
Negotiation: Effectively negotiates with agents on exceptions and recommends mitigation efforts to make the requested exception more palatable or in line with our underwriting strategy.