Executive Trust Officer

CIBCToronto, ON
CA$92,490 - CA$127,200Hybrid

About The Position

As the Executive Trust Officer, Indigenous Trust, you will be responsible for the ongoing account management and administration of Trusts. This involves partnering with a specialized team of professionals within Indigenous Markets dedicated to working with Indigenous Trusts. Primary accountability for the timely, accurate, and professional administration of complex trust accounts. You will identify and mitigate account risks while adhering to all CIBC Trust Policies & Procedures, including cash management, analytics reporting, fee collection, account opening, etc. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Requirements

  • 8 - 12 years of experience in the Trust Industry or related field.
  • Detailed knowledge of accounting and investing sufficient to administer a range of moderately complex Trust and Accounts.
  • Certified professional.
  • Analytical Thinking
  • Communication
  • Customer Experience (CX)
  • Estate Accounts
  • Group Problem Solving
  • People Management
  • Power of Attorney (POA)
  • Trust Services
  • Work Collaboratively

Nice To Haves

  • Member Trust Institute (MTI) and/or Trust and Estate Practitioner (TEP) designation(s) or CPA designation.

Responsibilities

  • Ongoing account management and administration of Trusts.
  • Partnering with a specialized team of professionals within Indigenous Markets dedicated to working with Indigenous Trusts.
  • Primary accountability for the timely, accurate, and professional administration of complex trust accounts.
  • Identify and mitigate account risks while adhering to all CIBC Trust Policies & Procedures, including cash management, analytics reporting, fee collection, account opening, etc.
  • Develop and maintain a strong partnership with the clients, partners and stakeholders in order to provide excellent client service.
  • Partner effectively with internal experts from the Investment Management and Tax Department, to provide oversight and guidance on client investment and tax issues.
  • Engage external professionals as required.
  • Supervise account investments to ensure consistency with account objectives, documents and legislation.
  • Ensure the onboarding and account management aligns with the unique needs of clients and the characteristics of Indigenous Trust.
  • Establish effective tracking, monitoring and compliance with the governing document and responsible for the resolution of all operational, technical and discretionary issues encountered in the management of the accounts.
  • Assist in developing standards in administration and vetting new and/or changes to policies and procedures.
  • Optimize account administration by identifying and implementing process improvements.
  • Oversee and supervise the workflow of staff by providing ongoing technical assistance to support the achievement of the business unit’s priorities and CIBC’s overall goals.
  • Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values.
  • Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect.

Benefits

  • Competitive salary
  • Incentive pay
  • Banking benefits
  • Benefits program
  • Defined benefit pension plan
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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