About The Position

The Specialty Sales Executive Team Leader leads specialty sales teams across Apparel & Accessories, Beauty, and Electronics to provide tailored guest solutions through active selling and compelling visual merchandising. The role drives store sales and profitability, builds a guest-first culture, manages department workload and team performance, and ensures products are available and easy to shop. The leader develops team members and Team Leaders, plans staffing and schedules around guest traffic and business needs, and oversees merchandising, pricing, backroom operations, replenishment, and visual presentation. The schedule is flexible and may include early mornings, evenings, overnight shifts, weekends, and holidays. The role also requires regular attendance, safe handling and movement of merchandise, cash register operation, ladder use, and response to store needs.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead others, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Drive total store sales and understand how specialty departments contribute to sales growth and profitability.
  • Create a guest-obsessed culture and lead the team to prioritize guest experience and achieve store sales goals.
  • Create schedules and adjust staffing to align with guest traffic and business needs.
  • Plan and manage merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
  • Assess competitors and use guest insights and feedback to guide business decisions.
  • Build and manage a knowledgeable, passionate sales force across Apparel & Accessories, Beauty, and Electronics; use selling training techniques.
  • Lead specialty backroom processes, organization, layout, and salesfloor replenishment to maintain product availability.
  • Lead visual merchandising presentations in Apparel & Accessories, Home, Baby, and other seasonally relevant areas.
  • Ensure fitting rooms are welcoming and function as an extension of the sales floor.
  • Plan, lead, and follow up on organizational and operational changes; identify changes in store trends.
  • Anticipate staffing needs, plan talent, and recruit for short- and long-term needs.
  • Develop and coach team members and Team Leaders; lead onboarding and learning and address product knowledge and skill gaps.
  • Establish accountability through clear expectations and performance management.
  • Deliver service and a shopping experience that meets guest needs.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
  • Address store needs, including emergencies and regulatory visits.
  • As a key carrier, follow safe and secure training and processes.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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