About The Position
The Executive Team Leader Specialty Sales leads specialty sales teams across Apparel & Accessories, Beauty, and Electronics, driving sales growth and profitability while creating a guest-first culture. The role oversees merchandising, pricing, replenishment, visual presentation, and backroom operations, and builds a knowledgeable sales force through recruiting, training, coaching, and performance management. The position also requires adapting to guest and business needs, including a flexible schedule with early morning, evening, overnight, and weekend shifts.
Requirements
- Four-year degree or equivalent experience.
- Strong interpersonal and communication skills.
- Strong business acumen.
- Comfort with ambiguity.
- Ability to manage conflict, lead others, and hold them accountable.
- Ability to relate to and interact with all levels of the organization.
- Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
- Ability to learn and adapt to current technology needs.
- Ability to manage workload and prioritize tasks independently.
- Ability to access all areas of the building to respond to guest or team member issues.
- Ability to interpret instructions, reports, and information.
- Ability to scan, handle, and move merchandise safely and efficiently, frequently lifting or moving up to 15 pounds and occasionally up to 40 pounds.
- Ability to accurately handle cash register operations.
- Ability to climb up and down ladders.
- Flexible schedule, including nights, weekends, and holidays, and regular attendance.
- Ability to work early morning, evening, and overnight shifts as business needs require.
Responsibilities
- Drive total store sales and understand how specialty departments contribute to store profitability.
- Create a guest-focused culture and lead the team to deliver strong guest experiences and sales results.
- Create and adjust team schedules to align with guest traffic and business needs.
- Plan and manage merchandising and pricing workload, including transitions, revisions, sales plans, sampling, and promotions.
- Assess competitors and use guest insights and feedback to guide business decisions.
- Build and develop consultants across Apparel & Accessories, Beauty, and Electronics; manage the sales force using selling and training techniques.
- Lead specialty backroom processes, organization, layout, and salesfloor replenishment to keep products available to guests.
- Lead visual merchandising presentations in Apparel & Accessories, Home, Baby, and seasonally relevant areas.
- Ensure fitting rooms are welcoming and function as an extension of the salesfloor.
- Plan, lead, and follow up on organizational and operational changes; identify changes in store trends.
- Anticipate staffing needs, plan talent, and recruit for short- and long-term needs.
- Lead onboarding and learning; coach team members and Team Leaders and address product knowledge and skill gaps.
- Set clear expectations and establish accountability through performance management.
- Provide service and a shopping experience that meets guest needs.
- Model ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
- Respond to store needs, including emergencies and regulatory visits.
- As a key carrier, follow safe and secure training and processes.
- Perform other duties based on business needs.
Benefits
- Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
- 401(k).
- Employee discount.
- Short-term disability.
- Long-term disability.
- Paid sick leave.
- Paid national holidays.
- Paid vacation.
- Financial, education, and well-being benefits and programs may also be available.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
