Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) - Kernersville, NC

Target•Kernersville, NC

4d•$64,000 - $128,000•Onsite

About The Position

The Executive Team Leader GM & Grocery (Assistant Manager General Merchandise and Grocery) role at Target focuses on leading operations, process, and efficiency to ensure a consistent guest experience. This involves managing product presentation, stock levels, pricing, and signage across General Merchandise (GM) areas. The role also oversees Food & Beverage and Food Service operations, ensuring freshness and food safety. Additionally, the team leader is responsible for efficient fulfillment of guest orders through pick, pack, and ship processes. Target emphasizes meaningful experiences for team members to build skills for career development. This role provides knowledge of guest service fundamentals, retail business operations (including sales trends, inventory management, and pricing strategies), and experience in planning and managing team performance to meet sales goals. It also involves understanding the competition, managing hourly team members and leaders, and developing talent through recruiting and selection.

Requirements

4 year degree or equivalent experience
Strong interest and knowledge of the Food & Beverage business
Strong interpersonal and communication skills
Strong business acumen
Comfortable dealing with ambiguity
Ability to manage conflict, lead, and hold others accountable
Ability to relate well and interact with all levels of the organization
Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
Ability to learn and adapt to current technology needs
Ability to manage workload and prioritize tasks independently
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
Accurately handle cash register operations
Climb up and down ladders
Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Nice To Haves

Knowledge of guest service fundamentals and experience building and managing a guest first culture on your team
Knowledge of retail business fundamentals including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotional strategies
Experience in setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
Knowledge of the competition; leveraging insights to drive business objectives
Experience managing a team of hourly team members and leaders and creating business specific strategies and goals
Skills in recruiting, selecting and talent management of hourly team members and leaders

Responsibilities

Drive total store sales, understanding the impact of departments and team on overall profitability.
Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing for all GM areas.
Manage a team of experts in operations, accuracy, and efficiency.
Lead pick, pack, and ship fulfillment work to ensure efficient delivery to guests.
Develop strategies and utilize workload planning tools to complete scheduled tasks and ensure guest readiness.
Conduct regular check-ins with the team to ensure task and workload completion.
Manage all GM backroom and sales floor areas, review reporting to identify and resolve gaps.
Oversee GM Team Leaders' workload planning, including transitions, revisions, and sales plans for all GM areas.
Drive fulfillment sales by leading the Fulfillment team to accurately and efficiently fulfill orders and meet guest promise times.
Drive a culture centered in food safety, training, validating, and coaching the team on food safety standards and cleaning routines.
Lead an efficient operation to support the sales culture.
Oversee Food & Beverage Team Leader’s workload planning, including transitions, revisions, sales plans, sampling, and promotions.
Create a guest-obsessed culture that prioritizes the guest experience and meets store sales goals.
Assess the competition and leverage guest insights and feedback to drive business objectives.
Work a schedule that aligns with guest and business needs, including early mornings, evenings, overnights, and weekends.
Ensure product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal guest disruption.
Assess GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards, and review GM/Food reporting to identify and resolve gaps.
Plan, lead, and follow up on organizational and operational changes.
Anticipate and identify changes in unique store trends.
Develop and coach the team to elevate their skills and expertise.
Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit for both long and short term.
Provide service and a shopping experience that meets guest needs.
Demonstrate a culture of ethical conduct, safety, and compliance, and hold the team accountable.
Follow all safe and secure training and processes as a key carrier.
Address store needs, including emergencies and regulatory visits.
Perform other duties as assigned based on business needs.