About The Position

The Executive Team Leader GM & Food Sales leads General Merchandise and Food & Beverage operations to deliver a consistent, guest-first shopping experience and achieve store sales goals. The role oversees inbound and outbound operations, replenishment, inventory accuracy, presentation, pricing, promotional signing, food service where applicable, and fulfillment activities. It manages and develops team leaders and hourly team members, plans workload, maintains food safety and operational standards, and uses business and guest insights to improve results. The position requires a flexible schedule aligned with business needs, including early mornings, evenings, overnight shifts, weekends, and holidays.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead others, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Drive total store sales and understand how the departments and team contribute to store profitability.
  • Manage Food & Beverage, food services where applicable, inbound and outbound operations, replenishment, inventory accuracy, presentation, pricing, and promotional signing for General Merchandise areas.
  • Manage a team responsible for operational accuracy and efficiency.
  • Lead pick, pack, and ship fulfillment work where applicable, ensuring accurate and timely order fulfillment.
  • Plan and use workload tools to complete scheduled work and keep the store guest-ready.
  • Conduct regular team check-ins to confirm task and workload completion.
  • Manage General Merchandise backroom and sales floor areas; review reporting, identify gaps, and develop plans to address them.
  • Oversee General Merchandise Team Leaders’ workload planning, including transitions, revisions, and sales plans.
  • Lead the Fulfillment team to fulfill orders accurately and efficiently and meet guest promise times.
  • Build a food-safety culture by training, validating, and coaching the team on food safety standards and cleaning routines.
  • Lead an efficient operation that supports the sales culture.
  • Oversee Food & Beverage Team Leaders’ workload planning, including transitions, revisions, sales plans, sampling, and promotions.
  • Create a guest-focused culture and deliver on store sales goals.
  • Assess competitors and use guest insights and feedback to help the store become guests’ destination of choice.
  • Work a schedule aligned to guest and business needs, including early mornings, evenings, overnight shifts, and weekends.
  • Ensure products are in stock, fresh, available, food safe, accurately priced, and signed, with minimal disruption to guests.
  • Assess General Merchandise and Food & Beverage backroom and sales floor areas; walk Food & Beverage standards and review reporting to identify and address gaps.
  • Plan, lead, and follow up on organizational and operational change.
  • Anticipate and identify changes in store trends.
  • Develop and coach team members to improve their skills and expertise.
  • Set clear expectations, manage performance, train and coach the team, anticipate staffing needs, plan talent, and recruit for short- and long-term needs.
  • Provide service and a shopping experience that meets guest needs.
  • Model ethical conduct, safety, and compliance; lead the team to do the same and hold others accountable.
  • As a key carrier, follow safe and secure training and processes.
  • Respond to store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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