Executive Sous Chef

Marriott • Gaithersburg, MD

11d • $75,000 - $97,000

About The Position

The Executive Sous Chef exhibits culinary talent by performing kitchen tasks while assisting in leading staff and managing food-related functions. The role supports continual improvement of guest and employee satisfaction while maximizing financial performance and ensuring consistent, high-quality food across kitchen areas and support functions. Responsibilities include guiding and developing staff, maintaining sanitation and food standards, and overseeing food preparation areas such as banquets, room service, restaurants, bars and lounges, and employee cafeterias, as well as applicable support areas such as dish rooms and purchasing.

The position assists with day-to-day kitchen operations, staffing, performance management, budgeting, purchasing and receiving controls, food quality, menu development, guest service, and human resource activities. It supervises and coordinates cooks and other food-preparation workers, provides training and coaching, and ensures compliance with food-handling, sanitation, safety, and operating standards.

Requirements

• High school diploma or GED and 6 years of experience in culinary, food and beverage, or a related professional area; OR
• A 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major, and 4 years of experience in culinary, food and beverage, or a related professional area.

Responsibilities

• Provide direction for day-to-day kitchen operations and step into employee duties or arrange coverage when needed.
• Guide and direct subordinates, set performance standards, monitor performance, and demonstrate appropriate workplace behaviors.
• Lead and encourage team members, build trust and cooperation, maintain collaborative employee relationships, and administer property policies consistently.
• Review staffing levels to meet guest-service, operational, and financial objectives.
• Solicit employee feedback and address employee concerns.
• Supervise and coordinate cooks and workers engaged in food preparation, and demonstrate cooking techniques and equipment to staff.
• Establish goals for performance, budgets, and teams.
• Develop and implement purchasing and receiving guidelines and control procedures.
• Communicate and monitor safety procedures and ensure brand safety standards are followed.
• Manage controllable expenses, including food costs, supplies, uniforms, and equipment, and participate in budgeting.
• Provide direction for menu development and monitor the quality of raw and cooked food products.
• Determine food presentation, create decorative displays, and prepare and cook foods for regular service, special guests, and functions.
• Ensure food handling, sanitation, temperature, purchasing, receiving, and storage standards are maintained, and required employee certifications are current.
• Support exceptional customer service, coach employees on guest needs, and ensure daily operations meet quality and customer expectations.
• Interact with guests for feedback and respond to guest problems and complaints.
• Empower, guide, and train employees to meet guest-service expectations; review guest feedback and satisfaction data to identify improvements.
• Identify employee development needs and coach, mentor, or otherwise help employees improve their knowledge and skills.
• Ensure employees are treated fairly and equitably; train kitchen associates in cooking fundamentals and plate presentation.
• Administer performance appraisals for direct-report managers and coordinate with the Banquet Chef and Catering department on food-knowledge and menu-composition training.
• Observe employee service behaviors and provide feedback; manage progressive discipline and ensure procedures and documentation comply with applicable operating procedures.
• Communicate information to executive teams, managers, supervisors, coworkers, and subordinates by telephone, in writing, email, or in person.
• Analyze information and evaluate results to choose solutions and solve problems.

Benefits

• Marriott offers a range of benefits designed to support employees and their families, wellbeing, careers, and personal interests; eligibility and options may vary by employment status, position, and location.
• JW Marriott describes opportunities for training, development, and recognition, along with a focus on holistic well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree