Executive Services and People Operations Specialist

Campbell & Company•Chicago, IL

5d•Hybrid

About The Position

Campbell & Company is a national consulting firm serving nonprofit organizations and institutions across various sectors. As a 100 percent employee-owned firm, we foster a team-based approach to enhance our work. We partner with organizations during critical growth phases, leveraging our expertise to craft clear, integrated solutions. The Executive Services & People Operations Specialist, reporting to the Manager of People & Culture with dotted line relationships to the company’s Officers, provides high-level administrative support to senior leadership and contributes to daily people operations. This hybrid role ensures seamless executive functioning, supports organizational effectiveness, and enhances the employee experience through People & Culture processes, relationship-building, and problem-solving. The Specialist also manages the Chicago office, serving as the primary contact with building management. This role demands strong organization, attention to detail, a commitment to a mission-driven environment, and a high degree of confidentiality.

Requirements

High school diploma or equivalent
Three to five years experience in an administrative and/or project support role
Experience supporting executives preferred
Prior experience working in Human Resources a plus
Excellent interpersonal and communication skills
Resourceful, proactive, and detail-oriented with strong organizational skills
Ability to handle sensitive information professionally with discretion and tact
Ability to work independently and cross-functionally while managing multiple projects and priorities
Strong customer service orientation
Ability to shift priorities quickly based on the needs of the team
Proficiency in Microsoft Office and other CRM or database software, such as Salesforce
Residence in the Chicago, IL area
Minimum of 2 days per week of in-person work required
Must be authorized to work for any employer in the US. Unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

Experience supporting executives
Prior experience working in Human Resources

Responsibilities

Manage and prioritize the Co-Presidents’ and CFOO’s workflow, including calendar scheduling, meeting preparation, and follow-up actions.
Serve as a main point of contact between the Officers and internal/external stakeholders.
Assist in preparing materials, agendas, and presentations for Board meetings and firm-wide meetings, ensuring all content is well-organized, accurate, and ready for review by the Officers.
Coordinate internal stakeholders, timelines, and deliverables to ensure progress and accountability.
Support alignment between departments by helping clarify priorities and next steps.
For new clients and projects, set up Teams site and add/update Contact records to Salesforce as needed.
Manage and update professional services automation database system (Klient) data, including project timelines, staffing assignments, project pricing, etc.
Schedule interviews for consulting projects as needed.
Update client/constituent data (including Opportunity records) in Salesforce and Klient throughout the sales process (from lead to agreement).
Prepare background information on leads and prospects.
Generate, proof, and finalize agreements using approved templates.
Route any necessary approvals during the sales process.
Build strong partnerships with employees to foster trust and accountability and ensure HR needs are met with the highest level of customer service.
Assist in maintaining up-to-date records in the firm’s HRIS.
Assist as needed in the design and delivery of professional development programs.
Assist as needed in recruiting and onboarding processes.
Assist as needed in the planning and execution of employee events and recognition programs.
Serve as main point of contact with building management.
Coordinate creation of new hire ID badges.
Submit and follow up on work orders.
Add clients/guests to building security list as requested.
Maintain compliance with building security measures and relaying important safety information.
Answer and route all calls coming into the main office number.
Perform other light office management duties, including tidying the office space, maintaining supplies, maintaining appliances, distributing mail into appropriate slots, etc.