People Services Specialist

SPB Hospitality•Nashville, TN

12d

About The Position

The People Services Specialist provides operational and administrative support across employee lifecycle processes, HRIS administration, payroll support, employment compliance, onboarding, workforce data management, and employee services. This role serves as a central point of contact for employees, managers, and business partners, ensuring accurate employee records, regulatory compliance, exceptional customer service, and efficient execution of People Services processes. We believe in taking care of our people so they can take care of our guests.

Requirements

Strong organizational skills with the ability to manage multiple priorities, deadlines, and employee needs simultaneously.
Excellent time management skills and the ability to prioritize tasks in a fast-paced, ever-changing environment.
Exceptional communication and employee interaction skills, with a genuine passion for supporting and connecting with people.
A service-oriented mindset with the ability to build strong relationships with our operators and provide timely, thoughtful HR support.
Approachable and solutions-focused, with the ability to listen, understand concerns, and help find practical solutions.
Strong attention to detail and a commitment to accuracy and confidentiality when handling employee information and HR processes.
Ability to build trust and credibility with leaders and employees at all levels of the organization.
Adaptability and sound judgment, with the ability to navigate competing priorities and respond effectively to changing business needs.
Strong problem-solving skills and the confidence to address employee and operational questions with professionalism and discretion.
Collaborative team player who enjoys partnering with Operations and other support teams to help our restaurants and people succeed.
Proactive and dependable, taking ownership of responsibilities and following through from start to finish.
HR knowledge and a willingness to learn, with the ability to apply company policies, procedures, and best practices consistently.

Responsibilities

Provides operational and administrative support across employee lifecycle processes.
HRIS administration.
Payroll support.
Employment compliance.
Onboarding.
Workforce data management.
Employee services.
Serves as a central point of contact for employees, managers, and business partners.
Ensures accurate employee records.
Ensures regulatory compliance.
Ensures exceptional customer service.
Ensures efficient execution of People Services processes.