Executive Secretary, OBGYN, Fulltime, First Shift

UC Health•Cincinnati, OH

3d•Onsite

About The Position

Provide support to departmental SVP/CIO and the Information Systems & Technology management team. Perform secretarial duties as required to support operations of the department. The Executive Secretary provides advanced, high-level administrative and operational support to departmental leadership, faculty, and clinical teams. This role requires exceptional organizational skills, sound judgment, discretion, and the ability to manage complex scheduling, communication, and workflow processes in a fast-paced academic medical environment. Proficiency in EPIC for patient coordination, QGenda for physician scheduling, and Microsoft Office/Outlook is essential. The Executive Secretary ensures efficient daily operations, supports clinical and academic activities, and contributes to the overall effectiveness of the department.

Requirements

High school diploma or GED
Graduate of accredited surgical technology program
Proficiency in EPIC for patient coordination
Proficiency in QGenda for physician scheduling
Proficiency in Microsoft Office/Outlook

Nice To Haves

Two-year associate degree in Surgical Technology preferred

Responsibilities

Utilize EPIC to support clinical workflow, including patient schedule verification, retrieving clinical records, and facilitating communication with care teams.
Monitor and alert physicians of scheduling conflicts, urgent issues, or workflow needs.
Coordinate physician schedules for peer-to-peer insurance reviews; communicate directly with insurance companies to arrange appointments based on physician availability.
Serve as a point of contact for internal and external inquiries; triage calls appropriately and avoid cold transfers to physicians.
Coordinate and schedule departmental, committee, and program meetings; prepare agendas, distribute materials, and record minutes as requested.
Arrange virtual meetings and ensure appropriate access roles (e.g., assigning physicians as alternate hosts).
Assist in planning departmental events, lectures, faculty onboarding sessions, and educational activities.
Track and manage Continuing Medical Education (CME) credits through the UC CloudCME system for license renewal and credentialing.
Maintain tracking systems for medical, DEA, and other required licensure; notify physicians of upcoming renewal deadlines and assist with documentation as needed.
Ensure administrative operations align with institutional policies, regulatory requirements, and departmental standards.
Maintain accurate records for payments, reimbursements, and compliance-related documentation.
Coordinate travel arrangements for faculty and leadership, including transportation, lodging, and conference registrations.
Prepare, submit, and reconcile expense reports using Concur; ensure timely processing and compliance with institutional guidelines.
Monitor physician Professional Development Accounts (PDA) and prepare quarterly financial summaries.
Assist with onboarding of new faculty, residents, fellows, and administrative staff, including access setup, orientation scheduling, and resource coordination.
Maintain organized electronic and physical filing systems for departmental documents, ensuring accuracy, accessibility, and confidentiality.
Provide document formatting and editing support using Word, PowerPoint, and other software tools.
Collaborate with leadership in monthly meetings to review departmental needs, updates, and process improvements.
Coordinate with internal departments, external vendors, and patients to facilitate smooth operations and professional communication.
Support special projects and departmental initiatives as assigned.
Perform other related administrative responsibilities as assigned to support departmental operations and leadership needs.