Executive Sales Director - Gastroenterology (GI)

Fulgent Therapeutics•Oklahoma City, OK

3d•Hybrid

About The Position

Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties. The Executive Sales Director – Gastroenterology is responsible for identifying new business opportunities and managing customer relationships within a given territory. This role strategically sells Anatomic Pathology products and services, focusing on driving revenue and client retention by building consultative relationships and establishing strategic account value. The successful candidate will follow a results-driven process, balancing customer orientation with territory growth, and will execute the full sales cycle with a high level of service. Overnight travel of approximately 25% (up to 50%) is required. The role involves 80% prospecting, 10% client retention and case volume penetration, and 10% administrative duties.

Requirements

Bachelor’s degree required.
7+ years of sales experience with a diagnostic reference laboratory, preferably selling GI diagnostics.
Ability to travel up to 50% of the time and work flexible hours when required.
Positive attitude paired with a strong work ethic and a drive to win business.
Strong management skills, communication skills, motivational skills, excellent multi-tasking abilities, and solid problem-solving expertise are required.
MS Office (Word, Excel, PowerPoint, and Outlook), Teams, and Salesforce proficiency required.

Nice To Haves

Business or science degree preferred.

Responsibilities

Develop and implement a comprehensive business plan for the territory, including budgets, travel, and territory management.
Drive strategic business expansion (new business) opportunities through field cold calls, appointments, virtual presentations, phone calls, and Local and National conferences with outpatient Gastroenterology targets, including ambulatory surgery centers and en-suite Endo centers.
Meet and exceed annual sales objectives for the region.
Retain existing clients by acting as a single point of contact, responding to customer inquiries, ensuring data accuracy, updating clients on industry changes in compliance and testing recommendations, and performing routine maintenance to ensure client satisfaction.
Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
Create strategic business plans and consistently achieve sales quota while complying with company standards, policies, and procedures.
Grow revenue in designated territory through effectively prospecting target customers, delivering a compelling value proposition, and converting business routinely.
Maintain Anatomic Pathology product and service knowledge and expertise, including traditional Global cases and TC/PC lab models.
Communicate effectively and professionally with internal and external customers to exceed performance objectives and customer expectations.
Promote the company’s products and services to existing and potential clients.
Actively participate in trade shows, seminars, and other relevant sales and marketing events on behalf of the company.
Provide timely feedback on market requirements, customer issues, competitor activity, and new business opportunities.
Read professional literature and documents to remain abreast of developments in the field of diagnostics.
Demonstrate decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers.
Ability to quickly learn and apply knowledge of proprietary software programs.
Implement laboratory services agreements (LSA's) and Client Fee schedules, when applicable.
Adhere to and enforce all company policies while maintaining a positive and professional attitude.